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Contribuir a la retroalimentaciónI have been a customer of Eastern Palace since around 1970, with a few decades gap due to living elsewhere. Now that I am stuck indoors, I have been using their delivery service for the past couple of years. The owners and staff are truly warm and sincere, treating customers like friends and providing exceptional service. Whether we order regularly or rarely, their attitude remains consistent. The fact that their customers tend to be regulars speaks to how exceptional they are. Even expensive restaurants in central London cannot match their service, as those places often prioritize fast turnover and lack sincerity. Eastern Palace, on the other hand, offers consistently good food and personal service at a lower cost. They take great care with every dish, using high-quality, fresh ingredients that are perfectly cooked. I made the mistake of ordering from a different restaurant recently and was disappointed by the strange texture and taste of the food. This only made me appreciate Eastern Palace even more. I will wait for them to reopen rather than ordering from elsewhere in the future. I highly recommend Eastern Palace for their excellent food and service.
This restaurant is simple and perfectly acceptable. It may not be considered a 5-star establishment on TripAdvisor, unless McDonald's is also considered a 5-star. It is not a restaurant that people would go out of their way to visit.
I first visited this restaurant in 1974 for my birthday with my parents and sister, and the memory of that day still sticks with me. I used to be a regular customer, often coming in for takeout meals, passing by other Chinese restaurants on the way. It had been about 20 years since my last visit due to financial reasons, but I found myself in need of a meal and decided to give them a call. I was pleasantly surprised to find that the same friendly service and delicious food were still as exceptional as I remembered. I ordered more than I could eat and ended up saving some for the next day. I recently purchased a new wok after 30 years, and I look forward to using it to reheat the leftover food. I usually receive flyers for takeout, but I specifically sought out this trusted, top-notch restaurant online for my peace of mind and out of loyalty. One great thing about their delivery service is that they only accept cash, which was convenient for me as I prefer not to use cards. The mixed vegetables in my meal were of high quality, including broccoli, showing the restaurant's commitment to providing the best service and food at a reasonable price. The portion sizes were generous and satisfying. I am grateful that they continue to excel in their service and take pride in ensuring that their customers are well taken care of.
We love coming to this restaurant, if only for the spare ribs!!! No all the food is brilliant! The staff are so friendly and attentive. Always made so very welcome. If you do visit, the salt chilli spare ribs are sublime. I could eat them all day. The food isn’t greasy, tastes as good as it looks. We tried a different dish last night, house rice, it was a meal on its own.
I have been going to this restaurant since the 80's as a child. Now take my children who love it as much as I do. My mother was in the catering business, so we have always be critical of dishes. The food is always appetising fresh and flavorful as standard. (NOT greasy and sloppy) An amazing family run restaurant who always welcomes customers warmly. In my opinion this has effortlessly set the bench mark in Chinese Cuisine. My favourite dishes are egg fried rice and salt and pepper squid. Dry red ribs with lemon juice. Also lemon chicken. Enjoy