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Contribuir a la retroalimentaciónThe restaurant experience was not great. The menu was limited and we all ended up choosing burgers due to lack of options. There were a few issues, such as running out of tomato ketchup and the waitress spilling our drinks on the table without apologizing or offering to clean up. Another customer nearby had their drink spilled on them as well. It seemed like the bar was understaffed and a new team member was not properly trained or supported. Overall, it was a disappointing experience and we have not returned since.
I used to have great memories of visiting the branch in Derby, so when I was looking for lunch in Nottingham, it caught my attention. I arrived at 1pm on a Friday and was surprised to find the restaurant completely empty. I was warmly greeted but then seated at the back of the restaurant. The room was surprisingly cold, despite the mild weather outside. I ordered the warm bread selection, which came with balsamic vinegar in oil and a bowl of sad looking olives. The bread was tasty, but the vinegar was thick like treacle. Next, I had the fish and chips, which was a nice sized portion with hot chips that I could warm my hands over. The chips were crispy outside and fluffy inside. The mushy peas were fine, but the fish had a thin crispy batter and was a bit flavorless and dry at one end. The prices were a bit higher than expected for this type of venue, but it was decent. I decided to skip dessert and left to warm up in the sunshine.
Terrible bar staff. No idea how to pour a pint. I had guiness. The glass was dirty I told her whilst she was trying to pour it and she got another glass and poured it out of the dirty glass into another glass!! No apology just a dirty look. Flat , no head on the guiness. Hopeless. Won't be coming here again. Ignorant staff.
This place on a sunday afternoon is no place to go for a sunday dinner… all the females in this bar and restaurant only seem to want to turn the sound system up and have a saturday night vibe. This is not what you want for a midday sunday lunch. There is no way you can enjoy a family meal in here or even have a conversation, you are needing to shout at each other across the table just to be heard. To order your food you are screaming at the bar staff/waitress and also needing to repeat yourself constanly as they cant hear you. The sound system with all the base is amazing for a friday and saturday night out on the town but for a family bar/restruant this is no good. There is no point complaining to management as they are all so young and are unfazed by you leaving the premises due to all of these issue. They will happily let you leave and just turn the sounds up even more. No wonder your company is paying for a bouncer to be on the door on a sunday afternoon. You are asking for trouble. This bar/restaurant really do need to consider what kind of clientele you want in this bar as local **** heads are defo not interested in your menu.
Food amazing and very reasonably priced. We were served by a waitress called Beth who was on a trial shift on her first day. She was amazing. Really efficient, attentive, friendly and with a great smile. Sincerely hope she is now a permanent member of the team.