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Contribuir a la retroalimentaciónMy order was wrong, and the cashier wasn't listening when we said it 3 times. We had a time crunch, so I just said whatever I'll eat it. I'm not a big fan so far. Every time I've gotten their food, it is just so so.
Love the sandwiches/subs! Breakfast subs are awesome!
Not worth the wait any more. I don't know what happened to this place. I've been going here for 30 years, but the service has plummeted drastically in the past 5 years. They always took a little longer than your average drive-through, but these days you might as well go inside a restaurant, sit down, and order. You'll get your food faster than you will going through Big John's drive-through. They have a sign up (probably because so many people are complaining) saying that they're not a franchise, cook food to order, etc. However, 10 years ago, you could be through the drive-through with your food in 5 minutes if they weren't busy. Now, you could pull up to a totally empty drive-through and you'll still be waiting 20 minutes. So I guess the same food takes 15 minutes longer to make than it used to... ...and the portions are sketchy. Your Super Steak might be overflowing the bun one time, and barely fill it the next... ...and the cashiers act like they'd rather be anywhere else, which may be true since I can't imagine the management has gotten better while the service has gotten so much worse. Food is still decent though, and their prices didn't skyrocket post-Covid like most other places.
Everything is awesome, the food is cooked to order, it's really quite awesome. I highly suggest the super steak and cheese or the rueby steak (Reuben style)! AND the chicken is second to none. Highly recommend, me and the gf eat here regularly.
Love Big John's!!! It's my first stop for food every time I come home to visit.
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