The Palm Philadelphia

I didn't stay at the hotel, but I attended a gala in the ballroom for my job. It was absolutely beautiful, and the staff was amazing and very attentive. The food was decent and long-lasting. I would definitely recommend this venue for events.

It's never easy to know your audience when reviewing a hotel. Do I comment on the rooms for staying guests, the amenities for events and receptions, the location for visitors, or something else completely? I write this for the average business/leisure traveller to Philadelphia the first category who's considering staying at the Bellevue. Rooms: Not even close to as advertised. Historic location, but the photos online and descriptions are highly misleading. The website shows pictures of beautiful, well lit rooms, even suites, with windows and views of outside. Yet, the rooms I saw appear to have no natural light, with only balcony/window views into a creepily dark main atrium. Access: I won't comment on the odd path to the lobby, as it appears the building is under major renovation, but they do need more than 2 elevators if they're going to service a hotel of this size. Finding the main entrance is difficult, mostly because it's down a side alley, and the entrance on Broad Street is completely unmanned. Location: Great location. It's definitely a historical hotel by City Hall, but with many other options nearby with amenities and rooms from this century, this one didn't carry much weight with me. Service: One of the main redeeming factors of this hotel was the kind service I received. Shoutout to Kyle at the front desk thank you for always being there and helpful and checking us in without a hitch, even on a weekend with two weddings. Very professional. Breakfast: The XIX lounge is quite beautiful. They obviously put a lot of effort into there, and definitely worth a stop. Overpriced food, but you pay for the ambiance. I probably won't be returning as a hotel guest, just because of the lack of natural light and the rooms being more barren than advertised, but for what it's worth, I hope it improves after the renovations.

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Beautiful historic hotel in the heart of Philly. Staff is friendly and eager to accommodate. Liz in sales is very responsive. The ballroom and meeting space is ornate with lots of charm. The restaurant has great views and you feel the history. Guest rooms are oversized. Part of Hyatt so you can get WOH loyalty points.

I stayed at the Bellevue to attend a conference in Philly (01/2022). The hotel is beautiful and in a great location. You can walk everywhere. The room was decent, the sheets and bed were old. Before booking I wasn't informed that everything in the hotel is closed. No food no gym.. I misinformed and told that the hotel has a shuttle that will take you to and from the hotel, that was a lie.