Starbucks - Pleasanton

I have come here many times but this is by far the worst service at a Starbucks. I really think this is the only branch that hires people who are unable to find any other jobs. Everyone here I have ever dealt with is slow or just messes everything up. Last time ever returning here I 'm sick of it.

The wait time was incredibly long and on top of that they could not tell me when I would get my coffee. The person at the counter literally said I cannot tell you when you?ll get your coffee but it will be soon. I had been waiting 15 minutes already at that time. Finally got it after 20 min. Needs to be faster than that for a coffee.

It would be nice if the baristas at this location would learn to confirm your order and drink modifications rather than replying anything else? with an attitude that suggests they have better things to do. Today is the 100th time that I drove off with regular milk and not the almond milk that I asked and paid for. If they simply take the time to confirm the order, they will save themselves time and stop wasting material from having to remake drinks. This will be helpful for customer service as well as their budget and when they have shortages. I come to this location from Hayward because those locations have terrible customer service as well but since new baristas have popped up here, its become the same.

This review has to do with Pleasanton, which I guess I?m not allowed to review so this was the next closest thing. Driving around Pleasanton for the first time, I could not stop laughing for the life of me. It was as if somebody took their SimCity 2000 build and made it real and just placed it on the ground. You can literally feel the bubble when you are in it and when you leave it lol. I can?t imagine growing up there or living there and not knowing what it?s like in Amman or São Paulo or the Amazon. I?m serious enough that I?m writing this, it?s like someone placed everything EXACTLY where it should be

Lady on register with accent was very sweet, people on bar not so much. they forgot half in half, no biggie, but when i asked for it lady gave me rude stare. then when i asked for them to top my drink off with whip since it all got mixed it. man named vince said ?again?!? youre the one that poured half and half all over it? i then asked for a straw. he threw it at me. no way to treat anyone who?s just trying to be pleasant.