Les Platanes - Pont-de-Vaux

A small hotel in an old farm house, The rooms are simple but nice as is the bathroom. It is a very location if you want to spend the night while traveling further south or east. It is a very quite location, but I would suggest to ask for a room on the backside as there is road in front of the hotel. The restaurant is excellent. It wise to make a reservation as non-guest also like to comeWe had a perfect dinner in the garden. Breakfast was not as it should be due to the COVID rules.

We had lunch with my family at Les Platanes just after Christmas, a place which was highly recommended. Indeed we were not deceived. The food was well presented and executed. Compliment to the Chef! However, the staff's attitude is appalling. Coming from London where service and attention to details are two fundamental principles in deliving customer satisfaction, at Les Platanes nothing was even close to achieving this. We were coldly greeted and seated, the waitress shouting at my partner in order to get his attention to order his cheese, then getting the hump because she had to repeat the different cheeses on the board, the waiter hesitant in filling our wine glasses with the excuse that patrol officers were around the corner as if we were irresponsible adults drinking wine! And to top it off when my grand mother who is over 80 years old goes to pay the bill, worth €1300, she is told by the owner that she must vacate the table in 30 minutes! Now in the world of hospitality there is a way of requesting the table back such as offering a digestif on the house prior to leaving. Instead the staff was waiting at the door, arms crossed and glancing our way making us feel very uncomfortable. This is certainly not a place where I will return nor recommend!

Cet hôtel est très bien!J'y ai séjourné pour une soirée étape et tout à été parfait! L'accueil et prise de réservation par téléphone, l'accueil pour mon arrivée tardive, la chambre était toute rénovée et très confortable, le petit déjeuner très complet : excellent!

Les grenouilles sont un régal, et le poulet à la crème de morille merveilleux.Sans hésiter, j'y retourne.

Proche d'un port de plaisance, ce restaurant est bien situé. Les plats sont corrects mais le service, se voulant être digne des grands restaurants, est un peu surfait. L'ambiance reste froide, c'est dommage.