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The experience was absolutely amazing. The waitress was brilliant and very personable and attentive, the food was delicious, and the authenticity made me feel like I was back home on the islands. And they had rum to go with it! I have no criticisms, only compliments. We will definitely be back frequently.
We met friends for dinner and came a bit before them. We immediately sat on a stand on the back and then everything “service” was thrown out of the window. Our friends arrive 10 minutes later. We waited for another 15 before the bartender finally came to take over our order. We got a little “popular” but thought cocktails would change the mood. We ordered the huge bowl for the table together with nachos and wings. The punch bowl was a great size for the group, but they gave us standard straws that did not reach the middle of the table, so we spent the whole meal pushing the bowl around the table. Awwwwkward! Our apps arrived shortly after Hostess. The wings were good, I have to say the nachos were super delicious. We finished them, and we waited, waited, waited and were just ready to find a check when the poor bartender finally dragged over the room to take our escape order. Dinner was okay. Fish tacos, mahi-mahi train with sandwiches rounded the meals. Not bad, not great, just meh. We had no water, no napkins, an empty bowl and NO waiters. There were at least two more waiters, a hostess and a manager who works, but the service was ridiculously unorganized and slow. She checked it from the list “been there, done that”. We won't be back.
This restaurant was perfect for our group of 8! The food was delicious and the drinks were amazing! The server was incredibly friendly, and even remembered my sister and her fiancé, making us feel like part of the family.
Yes, it wasn't a good nite...there was a Halloween pub crawl with costumes and only (1) waitress to serve at least 12 parties of 2 to 4 to 6 patrons. We waited 20 minutes for our cocktails to arrive after complaining. The AC was blowing on my wife, she was freezing, and we asked for it to be turned down or shut off. Waitress said it would be turned off. High Tides came highly regarded but I would probably only return with a couple of guys on motorcycles for a refreshment or two..but not for a romantic dinner.