U Grill Korean Bbq - Rancho Cucamonga

The service was extremely disappointing. Thankfully, we prepare the food ourselves. The server accidentally spilled all the juice from the meat on my lap and informed me that they didn’t have any sanitizer wipes available. When I pointed out that it’s a kitchen and asked if they had anything to clean the table, he brought me a dirty rag to wipe it down. After ordering another round of meat, we waited about 15 minutes without receiving any food. I even had to get up to request a soda refill. This was around noon on a Friday, and the place wasn’t particularly busy. On a positive note, the quality of the meat was excellent for the price. However, I would likely try another location before returning here; the more pretentious establishments tend to have the worst experiences.

Decent quality of meats and sides, but service was very poor. Since we entered the restaurant we didn’t encounter anyone smiling. Plates and glasses were chipped and the server did not check on us. We had to ask for the same side of rice three times before we finally got it. Even the burning grill took forever to be changed. And all of this happened during a slow week lunch.

Our server Alyssa was excellent, attentive, and friendly!! The food was great, as usual, and the music kept the atmosphere fun and upbeat! The place is always crowded, so lunchtime was a great time to go!Food: 5/5

First time here and so thankful I went with my Korean friend.... She was an ordering and cooking all star. It 's not an inexpensive place by any means 30.00+ per person but it was a lovely experience... We sat at the bar , I enjoyed that!!Food: 5/5

Service was excellent! They constantly were changing out our grill to make sure it was clean. They raised the grill heat when we said we needed it to be hotter. Also we came for a birthday and we had our own birthday cake. You're not really allowed to bring an outside food, but they agreed to hold it for us and then when we were done with our food and ready for dessert they brought it over. We had candles and they lit the candles for us and brought us a knife to cut the cake and plates to share it! They also sing Happy Birthday loudly and enthusiastically. Really appreciate the service!! Also check out the curry flavor pork belly delicious buttery taste!!