Moe's Southwest Grill - Rochester

I brought the whole family to lunch on Sunday. very disappointing, I ordered 2 Burrito bullets, and it was hard to find the bark in the bowl. the service was friendly, but the portions were very substandards. I've often gone to moes, but if that's the new ones, I'll find somewhere else. even the chips were a small fraction of what I would have expected for 4 meals.

Slow operation, the keerl ran out of guacamole, cheese and saw on me, it took 10 min to get more cheese, he went to a storage and came back with cheese (same gloves,) prepared food, tomato and wobbles, which he put with his hands! very bad operation. also the food taste was not good.

Just came to dinner with the family and everything has improved! apparently this location is under new management and it really shows! mege improvement from our last visit a few months back. excellent crew, very friendly! eating was fresh, in stock and dining area was clean! the restaurant was open during the specified hours and was not closed early. greeting of moe’s greeting at the entrance too. 5 stars! this was our favorite place moe and with this new management and crew, I expect it will be again:

I'm usually very happy with the chain. this is, however, owned and operated independantly by others I visited. after the reception. bowl, I was given a small teaspoon guacamole and a glittering dish. no mushrooms or olives. I'm telling the owner he doesn't offer her. what differentiates moes from other places is that it offers to jump that others do not add as well as chips without cost. if they want to remove the elements that should be there, and are with all others, it does not make them any other and no reason for the people come. put them apart and stay there to keep their customers.

My online order said 2:22 pickup. They started making it at 2:22. The manager saw me at 2:15, asked if I needed help, I said I have a 2:22 pickup. She said it will be ready in a few minutes. 2:38 I’m out. The manager said they were busy. Myself and one couple were in the store. Never again!