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Contribuir a la retroalimentaciónSaw the associate s working hard cleaning the front of the business the one associate even helped a gentleman spray mud off his shoes for him.. what sweet hard working guys.
We stayed at this hotel in room 305 for our vacation we never ate at the hotel as the surrounding areas had plenty of restaurants to choose from.The room was cleaned everyday and the bathroom was very clean our towels were changed daily.But we were most impressed with the help we received from reception especially Hessa who went above and beyond her duties. Thank you for making our stay worthwhile
The room was adequate but probably required a little updating. Service on arrival was excellent when leaving. Very polite staff on the desk the concierge fella at the front door. Excellent location, just a 2 minute walk to Union Square if staying in San Francisco would recommend.
The beginning entering in the hotel no bellhop to retrieve our bags from a very busy street. (Dangerous) The concierge offered us a luggage cart, and once we brought an end off the dangerous street, literally 15 steps from the elevator, he asked, did he take our bags to our room for tip. We pacifically asked for double beds, and was given one single bed. We assume we were in a very great safe location on the backside of our hotel. They told us not to walk in that direction because it wasn’t very safe. We heard gunshots several times and even caught them on camera. I left belongings in the closet and start calling them the minute I got to the airport and realized I didn’t have them. They have yet to return my calls, I called numerous times to ask for the supervisor name Anna, who I later found out didn’t work there anymore. I asked for supervisor of the hotel numerous of times and I was not given the name nor did anyone call me back. I can just say my keepsake jumper suit that I love that was given to me by my mother, who is now deceased , I will never see again like her. It really saddens me that our state was so horrible with the hotel but the stat is just as bad or even worse. The scenery at the hotel is very beautiful but good luck. I hope your trip was better than ours. In response to what you wrote, I have contact you guys on numerous occasions and no one has yet to still Call me back. Although your responses to the messages sounds quite appealing they are nothing but less than the truth because you don’t validate absolutely anything you say you’re going to do I’m very dissatisfied and very displeased. The looks of the hotel is absolutely pleasing to the eye on the picture and even in person, but everything else underneath the surface is horrible.Rooms: The hotel is south had a lot of history and detail very beautiful. The rooms are very very plain the headboard in my room 735. They were very old to where they were pilling off. They put the pillows up to hide it. Paint peeling off the The hotel is south had a lot of history and detail very beautiful. The rooms are very very plain the headboard in my room 735. They were very old to where they were pilling off. They put the pillows up to discourage it, hide it to hide it.walls…. Just good luck ?
A good hotel, in an interesting location! Turn right out the door Union Sq, turn left out the door scary town!! Room ok (bit tight for 4! , and limited hot water!Food drinks: Our deal included 4 breakfasts, hotel only honoured 2. We had to buy the other 2. Restaurant is not open every night (but when it is it's very good .