Subway - San Mateo

Worst subway I have ever been to in the entire country. Employees are extremely unsanitary. Go on their phones and put gloves on without washing their hands. Sick to my stomach. The tables were very dirty almost as if they never clean. And to top it all offthere were ROACHES crawling all over the place!!!! Will never be retuning and told all my friends and family in the area toNEVER go here.Hire an exterminator and learn to clean.

I placed an order through the app, chose my bread, add ons, etc. We arrived and my daughter goes in to pick the sandwiches up as I stayed in the car. As we're driving home, she tells me she saw 2 roaches running around! I completely lost my appetite. Whenwe finally get home, I checked the footlongs and all 3 had the wrong bread and not toasted like I ordered. The veggies alsotasted like they'd been sitting out all day. I tried calling several times but like others have said, no one picks up the phonehere. Probably because he only gets calls about bad service. First time at this store and definitely THE LAST.

This place is newly renovated..check it out ???? the vibe is very upbeat and minimal. Love it ???? the veggie delite on Spinach Wrap is my go to since I'm vegan. I skip on the dressing. I would love to see more variety for vegans though.

Always great customer service. This time it was from Alonzo who gave me some recommendations about roasting onions and was attentive to my exact order. He was so meticulous with his work (from placing each tomato to perfect wrapping my overflowing sandwich to be as near as possible). Probably the best Subway I’ve been to in the Bay Area. FYI they’re doing some cool renovations ATM but they are allowing dine in.

Thank you for being here in San Mateo. Regularly visit and will continue. Employees here are the best and constantly perservere through the rush hours. Thank you all so much!