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Contribuir a la retroalimentaciónHad the worst takeaway Chinese meal from this horrendous place tonight, the Curry sauce was like dirty water, only found that out when I got home after travelling a 30 mile round trip to collect. Phoned them straight away and was told they'd get the delivery driver to deliver a replacement meal, after over an hours wait still no meal, my wife phoned them to see when we could expect it to be delivered only to be told that the owner was refusing to replace the pig swill, he was advised I'd be returning with the meal and would be expecting reimbursement, on returning to the place (another 30 mile round trip) I was told the owner had left earlier immediately when he heard I was returning, obviously his attempt at avoiding me and shirking his responsibilities ! I asked the girl on the counter to phone him and advise him if I didn't get satisfaction I would be taking it up with the Food Hygiene Standards agency and would be keeping the meal as evidence, then and only then did he cave in and told the girl to give me my money back, I would not feed my dogs food from this place and advise people to go elsewhere. It is blatantly obvious to me that the owner is in the wrong business and only offered some customer service when backed into a corner,he has absolutely no abilities when it comes to dealing with Customer satisfaction/ complaints. See the photo clearly showing you oil floating on top of the watery gloop that they consider Curry sauce !! .....AVOID THIS PLACE AT ALL COSTS !!
I'm such a fussy eater. No food can touch food...Allergies... They were awesome. And I'm a harsh critic! This take out deserves more appreciation xx
Had a takeaway this evening. I ordered a portion of boiled rice and a portion of shredded beef in honey chilli sauce but not sure what I recieved. The meat tastes more like chicken and tasted burnt. The food tasted so bad I put in into the bin. Had I lived near I'd have taken it back. Definitely wouldn't recommend. The food was S**t
It was back in March we last ordered from another local Chinese takeaway. It was so disappointing we hadn't attempted to have another in months. Tonight we decided to try again and this time ordered from the Lee Garden and we're so glad we did. Ordered a set meal for 4, but there was easily enough for for 5 or even 6 people. The whole order was delicious, every dish. With special mention to the banana fritters. It was amazing quality, and good value for money. The Lee Garden was also spotlessly clean at the service side and where you can see in to the kitchen. The staff were very friendly too. Would definitely recommend it and will definitely be ordering again in the future.
This is the best Chinese take away in Galashiels, the food is superb, but the delivery service is appalling, never anywhere near the promised delivery time infact ours took two and a half hours, the food was hot when it did arrive so was freshly cooked and delicious but please please improve the home delivery service