Archie's Grill - Shelburne

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger

Wife and I went for lunch. Wife had a salad. Ordered me a bacon cheese burger, nothing else on burger. Said they would text us. Waited 35 minutes outside. No text wife went inside it had been sitting on counter. Picked up and drove home 1/2 mile. Opened up fries were cold and my burger had 1 strip of bacon, tomato which I'm allergic to) and pickles. Well didn't eat burger, and had to reheat fries. Tried to contact them no email. Phone busy. Meal type: Lunch Price per person: $30–50 Food: 2 Service: 1 Atmosphere: 4

We waited 1 hour and 12 minutes for Chicken Fingers a Veggie Burger. They had 3-4 cooks working. They do 1-2 tickets at a time. I went up an hour after we ordered to ask where they were and said “We just finished this one so we’re putting yours on the grill now.” I’ve worked in restaurants for 10 years and never have I seen a worse kitchen system. They should be planning atleast 5 tickets at a time. With 3-4 cooks you can do that. I looked over the counter multiple times and never saw more than 2 things on the grill. It was as if they were putting 1 patty on the grill and staring at it without multi-tasking. Zero leadership or direction from supervisors or managers. At our table my friend joked that each cook dropped each chicken tender into the fryer individually. Meanwhile, there were only two other tables in the restaurant and one outside. It wasn’t busy. I want to say that we all love the food at Archies and love the atmosphere. Go to Archies for their food, not the service. Be prepared to wait over a LONG time for your food. Below is a picture of what we ordered that took 1 hour and 12 minutes to come out. It was delicious. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 5 Recommended dishes: Veggie Burger, Salads, Burger, Fish and Chips, French Fries, Onion Rings

Great place! Though they might have your food ready faster than you think I planned on the time given when I ordered from my phone, and it was ready a full 15 minutes before that I hadn't even left the house! I really liked the sweet potato fries and while I'd come back, I don't think I'd get the black bean burger again, though. I'd like to try some other things instead. Folks at the window are super friendly! And the pickup is easy at the window I like that. Food: 5 Service: 5 Atmosphere: 5

Fantastic burgers and they were very cautious of our allergy issues. Plus some pretty super chips! Food: 5 Service: 5 Atmosphere: 5