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Contribuir a la retroalimentaciónPretty disappointed and bothered by the visit to say the least. We don't live in sidney were passing through on our way home and had decided to stop and feed our kids before it got any later, pulled up the restaurant online and saw they were open until 10pm on Sundays. We looked over the menu and made choices. Arrived at the restaurant at 8pm local time. When we were greeted we were not informed it was a special menu for mother's day. We were seated and handed menus still not told anything. We placed a drink order and started looking at the menu but we already kinda knew what we wanted, husband a steak and me their southwest salad. We didn't see anything like that on the menu we were given. When she came back we asked her about the menu and immediately she was defensive about their specialty menu and managers idea. My husband said isn't this a steakhouse? She said yes its a steakhouse but this is all we're doing today and if you don't like it you are welcome to leave, other people did. We talked it over and still decided we needed to feed our kids. She came back with drinks and asked if we had decided if we were staying or leaving. We stayed and ordered. My daughter then goes out to the car to get something unbeknownst to us the doors were locked around 8:30pm. She tries to get back in and is unable. She tries knocking but no one hears her. Even though it was just a couple of minutes she panicked and was bawling by the time other patrons left and she could get in. Very scary to her. The food was decent, kids were happy with their meal. Nothing overly healthy on the specialty menu everything appeared to come with a potatoes or rice, we asked about vegetables as a side and were told no, no substitutions or changes and meals prepared as is. I am sure everyone had had a long day there but we were completely caught off guard and had no clue and did not deserve the defensive barking tone to any question we asked and considering they were supposed to be open until 10 pm locking the door before 8:30 was weird.
I have been here one other time and I was so excited to come back. It was a horrible experience this time. The soup was so salty I couldn?t eat it, the shrimp was over seasoned and over cooked, the red potato looked like it was thrown in microwave pushed down with a fork and a pound of pepper on top with nothing else. No butter, sour cream anything. Steak was tough and no flavor. This was the worst experience I?ve ever had eating out. The free breakfast at out hotel we just had was ten times better which made me think to write a review. The only good thing was the salad. Save your money and eat at Burger King across the street.
Staff was really friendly, ordered a chocolate chip martini and it was really good, little strong for me but still great. i har the mac and cheese and loved it. thanks for the good meal with the family!
3/12/22 Waited for almost 2 hours with just drinks. Finally decided to pay for our drinks and leave. Never got our actual food. Instead we went to Burger King. Have enjoyed this place in the past, but it seems to have gone downhill. Won?t be going back anytime soon. I see several similar posts over the past months. Owner keeps apologizing, but it doesn?t seem to be getting any better. Staffing is hard right now and can impact service. However, that?s not my fault. Maybe limit how many people you let in at one time. It may save some apologies.
Extremely disappointed. I have eaten here a few times in the past and I will honestly say it's normally been pretty good if not better than most places but tonight's experience definitely changed my mind on possibly returning in the future. The wait staff were very nice. We tried to be understanding but we waited for our food for 2 hours when our food was received everything was cold. We spoke with our waiter about this and he went to go get a manager which was greatly appreciated when the manager came out she said she would make it right and make sure everything was heated. When we did finally receive our food back the crab was dry and the stakes were overcooked to a point that they tasted horrible. This was extremely disappointing as we were meeting a friend and wanted to treat them to a nice dinner. We Spent $308 There was no offer to discount the food and nobody checked in with us after we received our food back. I feel like this situation could have been managed much better and when you pay that much for 3 people eating you do expect things to at least be good. Sorry to leave a negative review.