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Contribuir a la retroalimentaciónBeen to the Redstone before events which has always been lovely and very high standard. Went for afternoon tea with my mum as part of her birthday. Made them aware of allergies prior to visit and they were able to meet our needs with this and make us feel at ease with food health and safety that's in place. Service was great from all staff, very welcoming and happy to help. Afternoon tea was so delish and good portions. Would definitely go back for afternoon tea and looking forward to our next visit.
Remember to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. This web site will compare thousands of hotel sites and usually will have rates a lot cheaper than others! Thank me later on! This resort is one of my favorites in the area. I have been staying here for a very long time. If you decide to stay here you won't be let down. We had an overnight stay. Had our room upgraded to a superior, it was gorgeous with gorgeous view too. Thanks to the receptionist who was lovely at check in and check out. Breakfast and meal were lovely. Would definitely go back again and would recommend to my friends and family.
Had enjoyed this hotel previously, however after our latest experience we will not be back. The shower in our room was scalding hot and temperature could not be lowered as no maintenance staff on site. Had to ask three times for this to be checked. We were moved to another room which was roasting hot and also dirty, please see attached pictures. At dinner we had to wait over thirty minutes to get our drinks and wasn't even that busy. Had finished my lukewarm starter before our drinks arrived. At breakfast poached eggs were hard. Raised this all with reception and all they offered was possibilities of a free cocktail next time we stayed. Suffice to say we won't be back.
Had a one night stay over may bank holiday. Check-in was great by Laura. Room was spotless and spacious, we were in a family room for 2 of us. The dinner bed and breakfast rate was excellent value, the food was fantastic. Elizabeth served us for both dinner and breakfast and she was friendly giving excellent service. My only improvement point would be to invest in a decent mattress topper for the sofa bed, you could feel the springs through it. Overall great stay, thanks!
The staff were lovely and attentive. We had water issues in our crystal suite but were quickly moved to another and problems solved, which we soon forgot...and we preferred the Azure Suite. Rooms were spotless The restaurant had a good atmosphere, the staff were great and food came out and time. Cocktails were amazing!! Will definitely be returning.