Nandos - Southwark

Food came out straight away but ordered dessert and took 20 minutes to arrive as they said they loose dessert orders quite often not acceptable at all

Coming from South Africa and loving Nandos, this was an awful experience with the most obnoxious and unhelpful staff I’ve come across. We were stopped from ordering because we had to be seated first yet no one would seat us. The ‘waiter’ then said he didn’t want to get menus and didn’t come back with water we ordered nor tell us to order online. 3/4 staff were rude when I asked for assistance, one said she’s on her break and ignored me and others were eating left over food whilst clearing tables. No one seemed interested in service of any kind. Food was comparably bad too.

Was in the area and as Borough market wasn't open we went here. The waitress was business like but fine. Order with QR CODE. Food arrived Fairly quickly. I ordered a quarter chicken , mash, Mac cheese. My friend ordered wings with chips. The wings went back as the sauce wasn't what she had previously had in another branch. I had already started my meal when I realised the quarter chicken Id ordered was actually a very skinny leg with hardly any meet. Mash was fine. Unfortunately the Mac and cheese hadn't been grilled on top so there was no crunchy cheesy top. It's a large venue and seems very busy but without much soul and no one is really checking what is being sent out. I'm not a tourist so won't be re visiting there again and wouldn't recommend it.

The area was a very busy day in the run up to Christmas and all the restaurants were heaving and not very hospitable when we arrived. But Nando’s made us feel very welcome. It was very comfortable, spacious and not too noisy. The Manager was very attentive and all the staff were excellent. We really enjoyed the food, it was perfect for us and just the right amount of food. We ordered the Boneless Platter for two for £26.95, which included plenty of pieces of tasty chicken, some chips and 4 side salads. The bill was very reasonable. It has a great location in an interesting, bustling part of London. We planned to combine the dinner with a visit to the nearby Everyman luxury cinema.

Welcoming staff and nice area but the food is a different matter. It’s very nice but your given incredibly small servings particularly for the ‘ sunset burger’. It has a very good taste but is the size of a Mac Donald’s breakfast mcmuffin. To clarify the sunset burger costs £9.25 and if you went to Mac Donald’s you could get a mayo chicken £1.69 that is larger than the sunset burger by quite a lot). this is rather disappointing that a fast food restaurant can make a cheaper and larger burger than an exceptional diner. This aside however, this location is perfect for the area, bringing beauty to the bank.