Kfc - Stafford

The fill up box is advertised as including a chocolate chip cookie with the price of order. When the hired gave me my order and I looked into the bag, I didn't see my keks. when I asked the employee that my cookie was missing, he said, although the image and my reception show that a cookie is included with the meal, no cookie is included anymore. when I asked if I had to pay for them separately, he said they had no cookies left. if I pay for an advertised article, but I will not receive it for me that seems like wrong advertising and I should be compensated. at least I should have been informed before I had paid for my order or the price for the missing product was doctoral and I should not have mentioned it.

Waited 15 minutes and only 1 staff in store just looked at us like we were not there. One customer was irate since he ordered drive thru was asked to park and waited 10 minutes since his order was never brought out. Finally was able to order, staff didn't look happy.

Second time eating at kfc in the past month and I'm over it. The Tennessee chicken stips was soaking in grease, no flavor, my 2pc tasted old when I requested fresh, and the chicken bowl tasted like hospital food. I think I'm done.

Phone conversation went like this--Me: Hi, I ordered a classic chicken sandwich from you guys but I got a couple of chicken strips on a bun instead Her: Oh really Me: Yes. What's up with that Her: Are you sure Me: 100%. I can send a picture somewhere if you want to see, maybe on a google review Her: That's fine She then abruptly hung up.

Wasn’t even open at the time it’s suppose to be. It was 10:40 the manager was just now walking into the establishment, the doors were locked. She didn’t even acknowledge me standing there, just banged on the door til someone opened it for her. I understand it’s early but if your time says you’re open at this time then actually be open, it’s ghetto.