Chick-fil-a - Stone Mountain

However, the situation was quickly resolved when the trainer, Jordan Jackson, stepped in to assist. She provided me with a beautifully topped ice cream cone and even gave me a new bag of fresh fries to make up for the oversight. Jordan handled the situation professionally and explained the change in protocol, walking me back to my car with a positive attitude. Despite the initial hiccups, Jordan's leadership and excellent customer service would be the reason why my family would consider returning to this location in the future. Best wishes to the trainee in learning how to handle similar situations with grace and kindness in the future. No eye rolls needed! Thank you, Jordan, for your exceptional service. Wishing you continued success.

This restaurant is always busy, so be sure to order through the app for quicker service. They now offer delivery in your area and are also open on Saturdays in Lithonia, at the Farmers Market on Main Street from 12pm to 4pm. It's worth a visit!

I thoroughly enjoyed the service and the high quality of the food at this restaurant. I ordered the spicy chicken sandwich deluxe combo, while my friend had the regular chicken sandwich combo. Both meals were made to order and tasted fresh. The staff was friendly and extremely helpful. I will definitely come back again.

I am a regular customer at Chick-fil-A locations, including this one, and was disappointed by the long wait for my order during my recent visit. The drive-through was busy, so I decided to go inside. Although I have been to this location multiple times before, the delay caught me off guard. Finding a parking spot was easy, and I opted for a takeout dinner. Service was a bit slow.

The staff was extremely friendly and had a great attitude towards serving customers. The dining experience was for dinner with a price range of $10–20 per person. The food, service, and atmosphere all received a top rating of 5.