Pizza Hut - Torbay

Spoke to someone on the phone in regards to an order and they spoke very abrupt and rude! What happened was a mistake originally in regards to an order.

As you can see the manager was not happy when we asked if our food had been freshly cooked so when we asked and left she stuck her finger up to tell us how she felt after a bitter few hours trying to call her about our order and then it was still wrong after calling again to say it was wrong she hung the phone up

Ordered paid but did not turn up , tried to call phone line said call failed, request call back , nothing .

We ordered two large pizzas and a side online, the pizzas were delivered warm and on time, and they were nice, just a few things that could have been better, the slices could have been cut more equal in size, some were huge and others were tiny, and everything wasn't as hot as we'd have liked, and of course we would have liked more generous toppings, we consider the meal to be a treat as it is expensive, thank you and well done to the staff who made and delivered a nice meal, we enjoyed it, many thanks

Ordered online and it said it had been delivered when it hadn’t, called up to ask why and dealt with a woman who was rude, hostile and just wanted a shouting match. When the food eventually arrived it was luke warm and lacked most of the toppings. I’ve read similar reviews about the customer service and will happily take my money elsewhere since it seems this kinda thing is common there :