Omme Eats - Troy

The customer service was excellent! As someone new to the area, I was advised to give the pizza a try, and I wasn't disappointed. The pizza was delicious, and a young lady at the front counter was incredibly helpful. She shared insights about popular menu items and even told me her personal favorite. Despite the restaurant being quite busy, she took her time to assist me with my indecision, making me feel valued and genuinely pleased to help. In the end, I opted for a classic pepperoni slice, and I was pleasantly surprised by how great it was!

The wings were fantastic, but I ordered a calzone that turned out to be greasy and soggy, about half an inch thick. I was hoping for a traditional Italian mixed calzone, but it seemed like there was some confusion about what that actually meant.

I often overlook this restaurant when I'm placing my orders, but about two weeks ago I decided to give it a shot. Since then, we’ve ordered a few times. The shawarma is tasty, the fries are great, and the wings are full of flavor. The garlic knots were also good. The girl at the counter was incredibly friendly and pleasant, even though they seemed busy. Right now, I'm eagerly waiting for my steak shawarma!

Great food but unfortunately the lady at the front counter is incredibly rude and aggressive. With plenty of other pizza choices around, I won’t be eating here again. Tried to call manager to discuss this employee and she grabbed the phone out of his hand and started threatening me, and then I was hung up on and my call was not returned. Really awful customer service ?

I didn't have the opportunity to taste their food to be honest.i ordered through UberEAT and it was never delivered, because the delivery man was too late and they were closed when he arrived.I received a call from uber to let me know, but unfortunately that made me cook my own dinner since all the Halal restaurants were closed.