Panera Bread - Troy

I've been trying to get breakfast at this place since I work in the same mini-mall, but I've had a lot of issues with my orders. Today, after waiting about 15 minutes for a breakfast sandwich, I ended up asking for a refund because I noticed other customers behind me receiving their orders. It feels like the older lady who prepares the food prioritizes serving her friends who sit around all day instead of fulfilling orders. It's frustrating!

All Panera locations offer a similar dining experience, so what sets one apart from the others is the staff, the cleanliness, and the quality of service. Unfortunately, this particular location fell short. The staff didn’t seem to care enough to acknowledge their names or pronounce them correctly, which was disappointing. Additionally, there was an issue with a spoon that didn't meet expectations. Overall, I wasn’t impressed.

I often order from Panera Bread, but this location is the closest to my house. Unfortunately, for the fifth time now, they haven't had the items I ordered. I'm very dissatisfied with this experience.

I always wear panera brot. they are always in harmony with their eating taste well cooked properly to get it in time, I am happy. you will keep seeing me. Thank you.

I don't usually eat here, but their hazelnut coffee is the best. It's a great place to study, have meetings (for those organizations who can't afford to lease office space) and catch up with a friend.