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Contribuir a la retroalimentaciónSams club in Tucker is one of the worst that I have been to. It doesn't have nearly as many items as the others, it's not nearly as bright or clean and the lines are always ridiculously long.
I have loved my local club and bought a large refrigerator March 19th However, today is the 3rd time my refrigerator delivery did not take place… I have it in writing that my delivery was 4/11 … However, the say before I got a text it was rescheduled to 4/13 … yesterday I got a text with a delivery window between 3:30 7:30 At 5:40 I got a text asking if I was home… and saying he was over 2 hours away and needed to reschedule due to traffic! I called the number, he didn’t answer and left a message… He texted me and said, “text me” I did and begged him to please continue with my delivery…. No response I sent two more texts no response Finally he sent another text simply saying “it’s already been rescheduled” I called Sam’s Club and I called XPO and was told they are located in Marietta, GA and they truck was returning. ANYONE LIVING IN ATLANTA would expect heavy traffic especially during rush hour coming from Marietta to Stone Mountain… XPO and Sam’s Club have really proven that customer service means very little to them… yes, I saved some money but at 80 years old I’m not sure the savings is worth rescheduling my Holy Week schedule and needing to make due for my family coming for Easter… I can’t believe that customers mean so little … this isn’t the way Sam’s Club treated us when we joined over 30 years ago. I’m feeling so sad, I think I’ll go over to my local Sams and cancel my order… Bye
Come in Sam's, if you're not gonna sell what's on the board it's simple, update the board in a timely manner. If you can update your gas prices in real time you can do this. I wanted a Churro and the very nice clerk said these have not been sold for a very long time.
SAM'S club...have VERY GOOD PRICES?. UNBEATABLE BULK PRICES!
The prices are good, especially the gas $3.03 per gallon