Mcdonald's - Tysons

There is a limit of three sugar packets per customer, regardless of the number of coffees or teas purchased.

This dining experience was terrible. The burger was so tough that it was like eating rubber. The bun was equally tough, which was even more unappetizing. The fries were clearly cooked in old oil and were very dry and hard.

Hello? My double quarter cheese deluxe only has one single measly patty, care to explain why it's downgraded?

I understand these employees get paid way less than what they actually deserve but that doesn?t mean you have to be rude to customers, apparently they do not know how to respond to a ?thank you? or ?please?, when I went to the first window to pay for my order I asked for my receipt and the lady hesitated on handing out the receipt, then I had to ask a second time and then she handed out my receipt along with 3 other receipts from the customers before me, and I just find that annoying and disrespectful in many ways. Then I went for the second window to get my food, I got my food and then asked the guy if I could get some barbecue sauce and he just stared at me but handed me the Sauce and then I said thank you and he did not say anything back which can sound childish from my part but this a business based on customer service. I do not recommend coming to this McDonald?s.

To add to the all the one-star reviews: I placed an order via UberEats to this McDonalds location. I placed my order at 8:10 PM and didn 't receive my order until 9:40 PM, after the restaurant itself cancelled my order once, which I had to reorder again. Looks like they 're not timely with orders at all, failed to update the system from Wrapping Up to Ready for Pickup. When I finally had to call them, I found the order was already ready a long time ago and was waiting for pickup and getting cold while neither the driver or I were notified of this. This caused another delay as they had to remake the entire order. When I finally opened the bags, the Happy Meal was missing the sauce, the toy I had selected, and the extra fry I had substituted instead of the apple slices. The ENTIRE Medium French Vanilla Iced drink was missing and nowhere to be found, and the fries were all cold and stale. McFlurry was an Oreo, not a Shamrock like I had originally ordered. The McFlurry came almost in liquid state too. Fries were spilled all over the inside of the bag as whoever prepared the order put the container in improperly. The drenched straws and utensils were thrown in so carelessly that they all landed inside of the McFlurry I had ordered. There were unknown crumbs all over my iced tea cup, which also came tipped over with sticky residue spilling all over the cup. 0/10 and looks like far less than half-effort was put into my order. I am extremely dissatisfied with the customer service I received from McDonalds at 2089 Chain Bridge Road and they will no longer deserving of my business. I did report all issues mentioned above to the UberEats support team to resolve and receive a refund. Do not trust McDonalds Tysons with your UberEats order, much less in person. Staff at the drive-thru are very unfriendly and my order is rarely correct at this location, especially through the drive-thru. They always forget your sauces, your straws or napkins, and make you wait the longest you