Starbucks - UPPER MARLBORO

Their new staff sucks to be blunt. Today has been maybe my fourth or fifth trip where it's poor service and poor quality food. I always wait a little between these bad trips cause maybe they're having a bad day or it's just super crazy... but now I'm fed up. They greet certain customers and rush to help them and leave others standing at the wayside (no acknowledgement no greeting whatsoever). I've been coming to this particular Starbucks for over 3 years and I won't return unless it's a last resort...there's always the one in target. Ordered via mobile on my way to work. Came inside and waited over 5mins standing in front of my sandwich while no one greeted me until I asked about my order. The girl said my drink was still in line and so I waited another 4-5 minutes by the mobile order area and the same girl made my drink and placed it at the end of the bar so had to walk down squeeze through customers to pick it up...unnecessary to say the least. When I got to work my sandwich was so over cooked the bottom was blackened and the bread was tough. I'm so disappointed in this Starbucks it's gone downhill, the staff use to be excellent but now it's sub par. They seem to treat people who mobile order with distaste very clearly

Clean location with friendly staff. Limited seating w plenty of parking. Not a lot of charging outlets around and wifi on google is intermittent

Customer service is great and there are nice window stools at the entrance for people watching. It has a friendly cheers vibe where you can tell there are a significant number of regulars that come in. Its such a comfortable atmosphere. Once they didn 't have any decaf ready and gave it to me for free after brewing!

Friendly staff and a nice place to get stuff done. The customers are respectful and pleasant. You get to meet a lot of professionals who come here at the end of their workday to wind down. Even though the place is small, you always meet people who are open to meet new people. It's like a one big community. Enjoy going here.

This is my local Starbucks. Despite two other locations that popped up within 5 miles, I still go to this place. It does get crowded on Sunday mornings, but the staff are pretty nice. I'm never really had a problem with my order and if I do, they're quick to correct it. My only complaint, which really isn't in a complaint for a coffee place, is the fact that they don't keep decaf Pike on tap throughout the day and they never suggest a pour-over in lieu of that. Other than that, it's a decent Starbucks.