Pollo Loco - Valencia

Lupita was amazing, they forgot to put my burritos in the bag and she run out as I was coming out of the drive thru.

Only location near me. I will say, Lupita. You're a great lady hi 5. Great customer service skills. Back to the disaster SANDRA ? who hired this rude something. My food was not properly bagged right and she didn't want to help. Immediately just throw away

Parking: Thank you Carla for your help is was clean and food is delicious.

Vegetarian options: All items are open to modification upon ordering, also substitutions.Dietary restrictions: You must let cashier know upon ordering if you have any restrictions.Parking: Open lotKid-friendliness: Kid MenuWheelchair accessibility: handicapped parking available with sidewalk ramp.

Love going to this place. Aside from just being a corner away from our house, their chicken is at par! My husband knows I wasn't a fan before, but I got converted. This branch has the amazing chicken and the freshest salad! Not too mention the nicest people who appreciates their customers. We in return admire employees, like Lupita! Shout out!!