Burger King - Vandalia

Went through to get a whopper and opened my sandwich to pick the pickles off as I forgot to request it. Open it to see this, was not happy it at all. Went back to a few minutes later and was told that’s how all their burgers come out even thou the other sandwich we order didn’t look like that. I asked if I can just have my money back and was told they don’t do refunds at all. So I had to choose something else. Not very happy with Burger King, all the times I’ve come here has my sandwich ever looked like this.

Play area had no a/c and in the sun. Not the best stop. Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes: Onion Rings, Impossible Whopper

Manager named kiersten got my order wrong today when I came in for my 30 min lunch break, I brought it to an employees attention and she let kierstin know. She had a line of 3 people after me. I stood and waited to let her finish with who she was helping in expectation that she was going to correct my order before continuing with more new customers. However, she started on the next customer, so I said “excuse me, I only have 30 mins on break is there any way that we could fix my order first before you continue”. She instantly got rude and said she is the manger and she will finish the line before she helps me. I just wanted a refund for the fries that I didn’t order that I paid for and I would have been on my way, but she threw out the whole order and made me wait while they made a new one. She did refund my order, mistakes happen, I get it. The way she handled it all together was just very disrespectful and unprofessional. Also took down my name as if she wants to call my job to complain about me?

We had fish burgers and they were excellent. Good service . Food: 5 Service: 5 Atmosphere: 5

Big Blonde rude at window and if I ordered 2 doubles and you gave me 1 double and 1 single to try to save food that is stealing from me my money. That is wrong. You don't try to trick me out of money by giving me 1 single instead of double like I wouldn't notice. Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1