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Contribuir a la retroalimentaciónThree friends gathered fir great food and conversation. We achieved both. Mixed drinks and appetizers to start that were delicous and satisfying. Our dinner was serviced without delay and each dish was a tasty treat.
It was a very cold night but my office ventured out for our holiday event. Although we missed a few folks we had a ball. However the ambiance was nice but it was very cold inside as we were tucked away on the side of the house but we really enjoyed ourselves. I would recommend that they invest in space heaters...especially to place near the entrance. A few of my team members shivered their way warm throughout the event. Again, it was a sheer joyful event.
If you are going to call an hour before arrival to confirm the reservation and ask if you need any highchairs or boosters suggesting you are family friendly, you might want to reconsider the music that gratuitously uses the N word and the F word. We had no kids, but I was embarrassed for the table with kids next to us. Either you are family friendly or you are not. If you are going to call an hour before arrival to confirm the reservation, you might want to mention that the gas grill is not working and that half the menu including more than half the appetizers, all of the sandwiches and all of the 'salads ' with grilled items are not available. If you are going to ask for drink orders, you might consider serving all of the drinks for all of the party at the same time rather than just nonalcoholic drinks prepared by the server while the bartender is still making the drink (as if the four active tables on a slow Monday night overwhelmed the bartender). If you are going to take an order for a Maker 's Mark Bourbon, it 's not a good idea to present the drink followed by a check with Bullet Bourbon on the check. If you are going to take orders for appetizers, it 's a good idea not to serve them at the same time as the entree. If you are going to pay someone to seat people, it 's a good idea to be at the front of the restaurant when they arrive rather than having conversations with the bartender and the server. If you are going to pay someone to seat people, it 's a good idea for the person to look up from folding napkins by the window to say thank you for your business when they depart. The sad thing is the food was pretty good. The service was friendly. But at the end of the day, no one taught this server some basic skill sets or how to perfect his craft. Friendly service is not good service and too many restaurants like this equate the two. Regrettably, I over tipped and said nothing. Been here several times. Not bad. Just not good.
I was under the impression that Red Rocks specialized in pizzas, but I found their pizzas to be well made, although not quite on par with other local establishments.
I had requested a rooftop table when making my reservation, which was the main reason we decided to dine at this restaurant. However, upon arriving, we were informed that rooftop seating was not reserved and that it was self-service. Since it was my husband's birthday, we preferred not to constantly go to the bar for our food and drinks. Unfortunately, that would have been quicker. Our waiter was friendly, but the service was slow as he seemed to have too many tables spread out across the three floors. We sat near the hostess stand for 15 minutes without anyone coming to our table to offer water or take our drink order. The food was tasty, but we felt we could have had a similar experience at Matchbox with a better ambiance and more attentive staff. This restaurant seems more suited for group gatherings rather than intimate dates.
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