River City Grill - West Chester

This place has seriously degenerated, we've seen it coming. The menu changed, then was revised, then changed again. Nothing tastes good. The food is bland, the drinks are short poured and overpriced. The one quality food item is the burger, but for 15 bucks I'd say it better be good. All the staff we'd gotten to know over the many many visits we'd made here over three years or more, are gone. They've been replaced by robotic rank amateurs with no concept of how to treat customers. There is one shining exception to this, and her name is Debra. So if you do come here, if you're lucky and Debra is serving, get the burger and a beer and you might have a decent, though costly, experience. If she's not there, just leave. Go across the road to Stone Creek. Even if you are staying in the hotel. Trust me.

This place looked great, and the bar area was bery appealing, so we decided to stop by. However, I was unfortunately a bit disappointed. With such a nice hotel, Im surprised my meal was so meh . The place was empty and even then the service was very slow. Ordered a burrito bowl. Bowl came out with all the ingredients separated into piles, salad on top and very hot corn, beans and rice underneath. I mixed it myself, which was fine. However, while eating it, I could pinpoint the brands for some of the food, and everything aside from the steak (a bit fatty, but good) tasted like it was microwaved and dumped onto the plate. I could have made this at home! Was hoping for a nice bite, but honestly not worth the money for the quality. $75 for two of these and two soups? Will not be back or recommending.

Poor service Bland food Considering the nearby options within walking range (Mitchell 's First Watch) why would anyone choose this hotel trap Next visit I will not come back.

Service is so far below standard. No focus on food. All booze and bar with no attention to seating a customer, taking an accurate food order. No check back. No return with second drink order. Etc. this only exists because of captive hotel clientele and NOTHING else open after 9. Really sad

Hotel restaurants are always a risky move...I didn't want to look for a place for dinner so while staying at the Marriott I dropped in for dinner. Small menu with not a lot of options and despite the lady at the front desk saying she can smell the stake that wasn't the case. I took the salad and grilled salmon and they were OK. The salad was too watery as didn't dry the greens. The salmon was good but the two sides that came with it were very small portions even for a side. They don't serve any bread with butter or olive oil which could have made a big difference