Applebee's Grill - West Palm Beach

The crunchy chicken salad with honey mustard is the best. Wow .. definitely a favorite Food: 5 Service: 4 Atmosphere: 3

Wonderful experience are server Kris S was amazing best service ever Parking: Super nice location Service: Dine in Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Spinach Artichoke Dip Parking space: Plenty of parking Parking options: Free parking lot

I’ve lived in this area since i was born and have frequented this Applebee’s locations for many years. So I can say with full confidence that tonight was the worst experience of my life here. The bartender “Lisa” is unprofessional, rude and from what I experienced a little racist. First she overcharged us for drinks we didn’t order(which isn’t that big of a deal it was the $1 margaritas) to telling another patron that my girlfriend stole their card when we were leaving. Which resulted in us being chased after, only after my girlfriend offered her wallet did Lisa come out and say “oh never mind I have your card” when I went back inside to speak to the manager, Lisa felt the need to come around from the bar and yell and scream in my face while the manager on shift-Jason- stood there, and the on duty sheriff officer/security was next to him. I only was able to get Lisa’s name because of the receipt that I kept otherwise, she was very confident that her manager was going to cover for her. Speaking of covering up when I asked Jason for the corporate number he came back with a 561 number which means that it is local to our area so probably not the actual number. I went ahead and Googled the customer service number. I will be giving a call in the morning. Honestly, we weren’t that upset but once she felt the need to try to come around the bar and scream in my face the way that she did it was a wrap. What was also, surprising is the fact that the sheriffs officer just let her scream and yell. But once I got frustrated and called her a b word , one time, the officer then stepped in?!?? But not while she was screaming and pointing in my face???With the political and Socio economic atmosphere in today’s age. Applebee’s needs to ensure that their associates are properly trained to handle customer situations because she truly believes that there will be no repercussions for her behavior tonight and that just reflects badly on applebees as a whole. If your African American i would strongly suggest another location other wise you’ll get overcharged and accused of stealing because all balck people steal according to Lisa. Also, she did not ideas. She didn’t ID anyone at the bar. Just happily serving anyone drinks. So I’m not sure how Applebee’s feels about their bartenders giving away alcohol willy-nilly. I hope thier are cameras because I’ll be requesting a copy as well

The server Lisa was the rudest most disgusting person I’ve ever encountered. She racially profiled me and accused me of stealing another customer’s credit card off the counter and sent him to bang on the trunk of my car. The “so called” manager was just as terrible instead of helping resolve the situation he sided with the server. Service: Dine in Food: 1

Had to wait a long time to be seated, attended and the waitress I had would forgot what my family and I would order. For it being very slow at the restaurant the service overall wasn’t really impressive or that good. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 3 Atmosphere: 4