China Garden - Westbury

Used to deliver to me and all of a sudden claims they have never delivered to hicksville. The town right next to them. I have menu's and receipts from them and they didnt care and just rudely pushed off a customer who has gone there for years and hung up. Very disappointing. RUDE. with so many Chinese options around you would think they would care about customers.

The teriyaki chicken is so dry it?s makes my mouth dry. When you search up the chicken you see sauce and color, but mine you see the opposite. They say it?s suppose to taste dry does that make sense. WHAT FOOD IS SUPPOSED TO BE DRY. DONT ORDER FROM THIS PLACE!! ?

One of the reasons why I still go to this place is because it is convenient when I am doing laundry next door and just want something quick to eat. This place changed owners in the last couple of years. The new lady that is there does not have the greatest customer service skill. The owners before were great even when under pressure during busy times. This lady yells on the phone and is short tempered. She doesn 't seem to like when you ask for amendments to what is on the menu. For example, their chicken wings are a hit and miss. There are times that they are really good and there are times when they are not. Sometimes they fry them too long and they become hard and dry so you not really having much taste of the meat just dry over fried chicken. The French fries and fried rice is a hit and miss. Sometimes the fries are not that good and other times they great. They tend to not put in any effort into their fried rice. It is just basically fried yellow rice and not your traditional fried rice. The fried crab legs are good. The other reason why still go there occasionally is there is one guy that does the cooking and runs on days that the lady is out. He used to do the deliveries when the other owner had it. He is still there and he is great. He has a great personality and hardly ever see him upset. The lady 's kids are there to help out many times they have a better attitude than she does. If the guy was not there any longer, I would never go back there. This is the same reason I stopped going to the place in the shopping center down the road where there is Fine Fare and across from Checkers. The people there have nasty attitudes. When you in the business serving food, attitude is everything. All jobs have their stressful moments, but this is the first you choose so deal with it best you can.

The food was amazing. The food was very authentic and you could tell they put alot of effort into it and the prices were so low for so much food! The staff was very friendly, and got the order perfect the first try and even threw in a free egg roll!

The customer service is no joke but the food is amazing. Don?t call unless you know what you want and you?re ready to order, they are super busy and will be impatient. The slushees are sooo good, try the mango with lychee jelly. The food is always wellcooked and tasty, I haven?t had a bad meal from them.