Dairy Queen - Whitehall

Need to have more awareness of food handling give proper service at window offer condiments n napkins grounds around the building are very nasty trash area is so unappealing when driving up building needs some tlc

We unfortunately had a bad experience today at this location when I went to grab 2 small vanilla cones for my daughter and I. We initially went through the drive thru. I originally asked for 2 small vanilla cones which were wrung up as 2 small chocolate dipped cones. When I received my receipt I inquired about the fact that the order was wrung up incorrectly and was told that the small vanilla and chocolate dipped were the same price. I then came inside because I knew this not to be true.I was then ignored until our cones began to melt. And then ridiculed because I requested a refund for the difference of the cones.The cashier never gave me a new receipt she just tossed the change at me.What was supposed to just be a quick little Mommy and me moment for my daughter and I on a beautiful day, was turned into something a little ugly.And even though this location is closer than most, I will not be returning.

I would give more than five stars of I could. Really good customer service!

I don’t come here too often unless I have a dog on my schedule where I have to take Yearling Rd back home. Usually I treat myself to lunch and get their chicken strip basket with the gravy and honey mustard dipping sauces. Food always tastes looks fresh and they never leave my sauces out of the bag.

8 months pregnant I ordered two hot dogs that gave me food poisoning that lead me in the hospital