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Contribuir a la retroalimentaciónAt the arrival we were fired to a beautiful table that was a bonus as it was a cool night! we ordered drinks and eat at the table. not stand up! the food arrived quickly and was hot pierced and very well presented. the waiters checked a table. the food was absolutely delicious.
Was not at the swan for a few years, so our kitchen is renovated, we decided to go for dinner. we arrived early as planned and our table was waiting for what was great. the service was on the place to be honest. just eating was a little bit a bit a bit a bit. I had redisserie chicken, which was nice when a little hard, seriously nice. hubby had mixed grill...just complaining was that the boiled boiled looked like they were much too long under a heating. we had desserts that I ordered, the strawberry camouflaged cream cake. was so disappointed because it was in the round a square that was so tiny..2 mouthful and it was gone that cost me £5. think they really need to give a more generous part for this price. as I said that the service was great, ordered drinks quickly.
On a very hot day it was lovely to be greeted by cool aircon and to receive a warm welcome from the friendly staff. We were a party of 20+ who had preordered. The quality of the food was very good. It could perhaps have been on the table a little quicker but accept that a large party takes some handling. Would certainly recommend to others and go again.
We went with friends for a meal, it was our first visit since it has re opened under new management. The last visit around a year ago was terrible so I was excited that it had been taken over and very much looking forward to the evening. Myself and one of our friends had the sharing fish platter which was amazing and the meals our other friends chose were also excellent however, not once did anyone bother to come and check if everything was ok or if we needed more drinks. A young member of staff eventually came over to ask if we had finished and took away half of the plates and didn’t come back, what seemed like an age later another member of staff brought a dessert menu and that was our chance to ask for another drink, we ordered our drinks and she brought the desert menus also, as we couldn’t decide what we wanted she said she would come back in about 5 minutes, she took the rest of the plates away and then didn’t come back! One of our party went to speak to the manager on duty and told him that we had really enjoyed the food but we’re not happy with the distinct lack of service and said we felt like there should be a discount on our meals. He agreed that he would give us a discount and then called some of the staff to have a word with them. After that we just got sly looks from the staff and no one bothered to come and speak to us or see if we wanted anything else. We went to ask for the bill and when another member of staff came with the card machine she was quite rude. Somebody had mentioned that there was a party of 30 in but on a number of occasions we saw groups of staff standing behind the bar just chatting. I was hopeful for a new local pub where we could go with other friends however, we will not be going there again or recommending it to anyone
Been twice since it’s been under new management, once for lunch and today we went for breakfast. Lunch was amazing, all the food was so fresh and well presented and tasted amazing!!! The breakfast was absolutely lush this morning. Looks nice and classy inside Can’t wait to go again Well done obviously a great team !!