Restaurantes visitados por Adrien
Comentarios
Adrien
05.04.2023 - 09:01We visited this restaurant based on great reviews and initially we were very impressed. The restaurant is clean, spacious and our waitress was polite, friendly and very charming. We ordered steak on the bone with truffle mashed potatoes. The steak was perfectly cooked to medium,...however only one of our steaks was edible without a chain saw. One was all bone, grizzle and as tough as old boots. My son asked for a steak knife to help me try and cut through it to eat it, initially to be told by the waiter that they don’t have steak knives. He eventually returned with a sharp knife from the kitchen, but alas it was of no help. The mashed potato was delicious, but at least 50% of the steak was left when I returned it to the kitchen. I explained to 2 staff members that I could not cut through or eat the steak, and not a single apology was offered. The sign of really good customer service is how you deal with complaints, and not a care was given. When the bill arrived [125 euros] I asked for a discount. The waiter disappeared for about 10 minutes before coming back to tell me [in front of a packed dining room] that the chef had examined my plate and I had eaten most of the steak, which was a lie. They reduced the bill by 10%, but it was a token gesture and I would have preferred a genuine apology.
Adrien
25.03.2023 - 18:02Merci pour ce grand accueil souriant humain! C'est cool, il y a des plats végétariens. Des cocktails de smoothies de type fruit seraient les bienvenus pour les adultes ne buvant pas d'alcool: L'année prochaine !
Adrien
03.09.2022 - 04:59We chose to eat here as it was a great spot on the bank of the Rhein and it was clear from the specials board that there is an emphasis on fresh ingredients and particularly fish. We were really impressed with everything we ordered from...the incredible wild garlic soup to the fish to the ice cream. Friendly service and prices which were not cheap but not outrageous for a tourist spot in Switzerland. Would happily eat here again.
Adrien
28.05.2022 - 13:51Bonne cuisine et bonne réception, service rapide, nous avions mangé une bonne frites steack servi avec sourire
Adrien
15.01.2022 - 14:06A dull place indoors decor-wise, but good coffee and they do crepes earlier in the day than other places, so that was good.
Adrien
09.11.2021 - 12:08Good atmoshere, plesant staff, good food even better than some others in Val d’Isere. We enjoyed a lot this place.



