Carolyn (carolyn-b-beach7798)

I stayed here for a weekend with a group of friends. There wasn 't any food available but that was not a problem as there are plenty of places nearby. I can onl... leer más I stayed here for a weekend with a group of friends. There wasn 't any food available but that was not a problem as there are plenty of places nearby. I can only comment, therefore, on the accommodation. Pros: The hotel is in a great central location. Although it can get quite rowdy in St Mary Street on the weekends, my room was quiet and any noise from the surrounding area did not bother me. The cost of the 2 night stay was good value and appropriate for a budget hotel. The staff were friendly and helpful and did everything they could to make our stay pleasant. Alison who was on the desk was delightful! Cons: The entrance to the hotel is basic. You have to climb a flight of stairs to get to the reception area and there is no lift to any of the floors. This didn 't bother me but if you have mobility issues it wouldn 't be suitable or if you are carrying a lot of heavy luggage it could be difficult. First impression was that the hotel is basic and budget. When I entered my allocated room I was dismayed! It was tired, run down and unpleasant (beware of room 112). It was clean to an extent but to coin a phrase 'you can 't make a silk purse out of sow 's ear '. From talking to others in my group, I don 't think some of the other rooms were quite as bad as mine. I 'm particular about where I stay and I felt uncomfortable in the room. I did ask to change rooms but there were no others available. I understand that the owners of the hotel are targeting a budget market but in my humble opinion the hotel needs some updating and investment. Because the location is so amazing, it would make a fabulous boutique hotel! Would I stay there again no but I guess it would suit others. I suppose you get what you pay for... Apologies to the owners if this review seems harsh but it is just my experience. All in all though we did have a great weekend in Cardiff.