Restaurantes visitados por Anouk
Comentarios
Anouk
06.11.2023 - 11:51Suis allée déjeuner ! Babakar le serveur nous a expliqué les différentes formules proposées. C'était délicieux ! Bonne idée, pour un menu d'été à...
Anouk
06.11.2023 - 11:51Está bien ubicado salida al metro tiene un buen servicio en el restaurante y las habitaciones las encuentra uno en excelente estado hay mucha...
Anouk
09.10.2023 - 14:44We had a horrible experience with this hotel. We booked this hotel in may for our stay at the end of July and beginning of August. We booked it with a wonderbox. We called the hotel and asked if we could book it for those days with our wonderbox. They told us yes and to e-mail them to confirm our booking. So we send them an e-mail they then confirmed again there were rooms available and to give them additional information. We send them everything they needed. We then called them again to confirm if our booking was completed and they told us that they got our reservation and confirmed our stay. We went on our holiday and we drove 12 hours from Spain to Paris. After this drive we get to the hotel and we try to check in. The guy at the reception tells us he doesn’t have a reservation in his system. We are really distraught by this because we were reassured that we had made a reservation with our wonderbox. He tells us too bad you should have gotten a confirmation e-mail now you don’t have any proof so you are on your own. We tried to explain that it was their fault because they misinformed us about the booking and didn’t tell us anything about a confirmation e-mail and that they should help us and look for a solution. The guy was really unfriendly and didn’t try to help us. He just said you don’t have any proof that’s your fault. He then told us they sent us an e-mail that said that there weren’t any rooms available for our dates, but we never received that e-mail. He acted like we were lying and were criminals, but why would we do that? Why would we drive 12 hours to our hotel if we knew we had no reservation? It was an utter nightmare. The only solution he gave was to pay full price for the rooms, but after the treatment we got we would never stay at that hotel! They really don’t care about their customers.
Anouk
24.04.2023 - 19:51La Serveress (Julie) est très agréable, les repas sont servis rapidement! Bonsoir.
Anouk
06.04.2023 - 12:06Chauffage mais personnel de chambre supplémentaire dans la minute merci vous avez été impressionnant Chambres: 4 Service: 5 Emplacement: 3
Anouk
06.04.2023 - 12:06Les lits sont confortables , les chambres et salles de bain très agréables. Petit bémol les fenêtres sont mal insonorisées, on entend les voitures et les gens. Rooms: 5 Service: 5 Location: 4
Anouk
26.03.2023 - 06:24The best place to stay with wonderful host Mr. and Mrs. Guillemot. They are friendly, professionals and experienced. The hotel is well located. Very recommended this is a very special campanile
