Tommy (tommy-116)

When I picked up my takeout order, I found that one of the meals had onions which I had requested to exclude. When I brought the issue to the host’s (Daniel? Re... leer más When I picked up my takeout order, I found that one of the meals had onions which I had requested to exclude. When I brought the issue to the host’s (Daniel? Receipt has his name on it so I’m going to assume that’s his name) attention he said that I never said to exclude onions and that I would have to pay for both the correct meal and the mistake.“Not my problem”What a wild response. I told him I am not going to pay for an extra meal so he charged me the initial amount. I was not rude, I did not curse, I did not yell, but I was firm. No way am I paying for an extra meal. I waited for the correct meal and when another server brought the meal out, she removed one meal (which I thought was the mistake) and replaced it. Cool. Whatever. Mistakes happen. The host isn’t cut for the hospitality industry but not my problem. Let the management figure that out.When I got home, it turns out that other server didn’t replace a meal but actually removed a meal. And the corrected meal still had onions so I doubt they even did anything. Just wanted me to wait by the door. Guess the rest of the staff decided to get in on the drama and get the last word.So I paid for four meals but only got three. I guess the staff must feel pretty good about themselves. I’ll just have to call my credit card company. Like I said before, let management figure that out.

Favorite place to eat! Everything is made fresh and the portion sizes are reasonable for the price. Might be a bit biased cause I used to work here but I've tri... leer más Favorite place to eat! Everything is made fresh and the portion sizes are reasonable for the price. Might be a bit biased cause I used to work here but I've tried everything on the menu and you cant go wrong with anything here. Hands down best takeout and dine in Mesa has!

Staff was very friendly, always understanding and always listens to feedback. Sushi is always high quality and delicious and when you visit, always welcomed wit... leer más Staff was very friendly, always understanding and always listens to feedback. Sushi is always high quality and delicious and when you visit, always welcomed with a hello and takes your order very quick. If i could give this play a 10/10 i would. 100% recommend.

This place is great! They have dim sum and cake at really affordable prices. Even save me a trip by offering free candles for the birthday cake I ordered. Highl... leer más This place is great! They have dim sum and cake at really affordable prices. Even save me a trip by offering free candles for the birthday cake I ordered. Highly recommend!

Best Sesame seed ball pastires I've ever had leer más Best Sesame seed ball pastires I've ever had

The best kolaches I've ever had, so soft warm and honey buttery goodness. The owner is warm and kind, I have no idea what Latrell is talking about. They custome... leer más The best kolaches I've ever had, so soft warm and honey buttery goodness. The owner is warm and kind, I have no idea what Latrell is talking about. They customer service here is amazing. I will come back everyday to support them.