Yajaira (yajaira-castellanos)

Only leaving a 1 star because the hostess at the front her name : Celest , she had made my family and I wait (2 people) for over 30 min to seat outside. Since w... leer más Only leaving a 1 star because the hostess at the front her name : Celest , she had made my family and I wait (2 people) for over 30 min to seat outside. Since we preferred outside seating. She specifically stated there wasnt any table at all available! Another woman had come and had asked for outside seating also and she was given the seating almost immediately. I didn’t know that she had given her seating until I got seating 30min+ I felt as we were discriminated against. Since the other woman was a different ethnicity as us and had two other people at her table. Honestly, it baffles me that such things still happen.Update- We decide to take our leftover food to go as the server Christian A. asked if we wanted a to go box. He then puts a dirty plate he picked up from our table and puts it on said leftovers. I then tell him I was supposed to take those leftovers and a manger comes and asks me what’s wrong. The server says he will FIX the issue and make a new batch for me to take. Instead, he boxes me the leftovers that he had put on a dirty plate. I have never felt so disrespected and disgusted at the lack of cleanliness in this restaurant. Furthermore, as a healthcare worker, this is preposterous. We then go to the front to pay and just leave. Again the hostess Celest, says she can’t help us with our payment and to go to the cheesecake area. We agree and head over and the woman there says she can’t assist because Celest has to send over the access. So it shows lack of professionalism in Celest since she can’t even even do her own job correctly and seems like she didn’t care. The woman then goes and speaks to the manager. Prior to this we had told Celest we don’t want to see the server because it can cause a ripple of an altercation etc. To my surprise she had told the server to come over and give us the check which is what we didn’t want. To see him because it could cause issues. He then asks us what’s wrong and we say would like to speak to the manager. So he looks at us in dirty looks up and down and then grabs his coworker and laughs at us . Again LACK OF PROFESSIONALISM?!?! AND WORK ETHIC. I will say that the manager tried to smooth things out for us but the lack of. Professionalism in this establishment and care and customer service is poor. I don’t even treat my patients like that why should someone in customer service do the same?