Serena (yherzog-5)

Our family decided to stay here to get away for the weekend. We were checking in and the lady up front was very nice and helpful. Right after checking in, we ha... leer más Our family decided to stay here to get away for the weekend. We were checking in and the lady up front was very nice and helpful. Right after checking in, we hadn 't even gotten to the elevator when we received a call from our neighbors back home that our dogs had been attacked and killed in our yard by a couple of dogs that went loose. We immediately gave the women up front our room keys back while running out with screaming crying kids. Our whole world had just been shattered. The women up front said I 'm so sorry we will take care of it. Unfortunately her GM wasn 't was kind and charged us full price and denied a refund. When a tragedy strikes a family the last thing you want to do if fight for a refund!

The people that work there have no personality... yall don't have to worry about getting a red cent from me. Wouldn't even let me use the bathroom. I will remem... leer más The people that work there have no personality... yall don't have to worry about getting a red cent from me. Wouldn't even let me use the bathroom. I will remember..GFYYour delivery driver

I come here every time I am in Phoenix. This is a great hotel, they always take care of anything I need. Great bar. Great service. Can’t wait to come back. The... leer más I come here every time I am in Phoenix. This is a great hotel, they always take care of anything I need. Great bar. Great service. Can’t wait to come back. The location is also amazing if you want to experience all the great bars Phoenix has to offer.

We stayed one night in the hotel our first time not even 24 hours flew in from Chicago to take a day trip to San Diego once in sand diego we realized our laptop... leer más We stayed one night in the hotel our first time not even 24 hours flew in from Chicago to take a day trip to San Diego once in sand diego we realized our laptop bag was missing looked on phone to locate the other products in the bag and it showed at Sheraton called and we were told we’d get a call back l. Had to call several times until we were told no bag was there we asked for the security cameras to be checked and the manager nick said it wasn’t possible called headquarters and they were of much more help and we were told they could absolutely check the cameras so we called nick back and told them what headquarters said and he checked the cameras and it showed we did not walk out with bag said he would into it and call back never got a call back so we called again and he had left for the day. Our items are still pinging at the hotel. We checked out at 530 am items pinged at 820 am room wasnt cleaned until 936 am. Times aren’t adding up. Had a church offering in the bag a sentimental wedding ring and other valuables and Sheraton made it known it wasn’t there problem.

Stopped to get diesel and dinner while pulling our camping trailer. Restaurant food and staff wonderful, kid friendly (kids meals a huge! and reasonable prices.... leer más Stopped to get diesel and dinner while pulling our camping trailer. Restaurant food and staff wonderful, kid friendly (kids meals a huge! and reasonable prices. The bathrooms are upstairs (not accessible and definitely not the clean or fresh smelling of restrooms.

Amazing views! The restaurant is beautiful, has a great atmosphere and food. The Sonoran Shrimp and Polnta appetizer are delicious. The drinks are on the strong... leer más Amazing views! The restaurant is beautiful, has a great atmosphere and food. The Sonoran Shrimp and Polnta appetizer are delicious. The drinks are on the strong side and if you like spicy drinks, the desert sky is for you. The chocolate coffee dessert is creamy and smooth. The bartenders and the staff are very friendly. For a limited time, during winter, they offer the sky top food with seating for 4 people. Very recommended.

Fox Cigar Bar is really cool. It has this mix of old and new that makes it special. The place feels comfortable and exciting at the same time. People... leer más Fox Cigar Bar is really cool. It has this mix of old and new that makes it special. The place feels comfortable and exciting at the same time. People...

After 7 years of being a customer of Fox Cigar Bar and I must say, as a female male, it has become my place to unwind and forge permanently... leer más After 7 years of being a customer of Fox Cigar Bar and I must say, as a female male, it has become my place to unwind and forge permanently...

We were loose and I collected visits to Frank Lloyd Wright building, so we visited the hotel and ate at McArthur's. The staff was friendly and... leer más We were loose and I collected visits to Frank Lloyd Wright building, so we visited the hotel and ate at McArthur's. The staff was friendly and...

Standing Brunch Square in Arizona Biltmore! Kinda expensive for serving size, but it is so understandable in a hotel. We have the breakfast sandwich... leer más Standing Brunch Square in Arizona Biltmore! Kinda expensive for serving size, but it is so understandable in a hotel. We have the breakfast sandwich...