Ktunaxa Grill - AINSWORTH HOT SPRINGS

The service at this restaurant was terrible, and they added a significant gratuity to the bill for no apparent reason. The server was the grumpiest I have ever encountered.

We were extremely disappointed with our experience at this restaurant and ultimately left before being served. Despite arriving on time for our reservation, we were ignored while all the other tables around us were served. The menu was limited and not very vegetarian-friendly, which was a problem as one of our party members was vegetarian and had questions about the available options. Despite trying to get help, no one came to assist us. Our children enjoyed the coloring sheets provided, but there were no colored pencils for them to use. We waited for assistance, but nobody came. We tried to keep the children entertained and drank a whole pitcher of water while waiting, but still received no service. When the water ran out, we decided to leave. We inquired about other dining options with the hostess, only to find out that the nearest options were in Nelson, requiring a drive to another city. Disappointed, we ate snacks from the car in our room and will not be returning to this place. We cannot recommend it to others.

I have dined at this restaurant before, but nothing could have prepared me for the incredible experience I had tonight. The fish and chips were out of this world and have set a new standard for me, the wings were amazing, and the cheesecake was excellent.

We had a nice meal. We had the spaghetti and a steak. The Caesar salad was so good!

The mix of flavors in the food were incredible. The fresh vegetables and fruits make the dishes unique and tasty. Everything had wonderful spices which complimented each other perfectly. The medium rare duck was very tender and the reduction sauce was very flavorful. The cheese...cake dessert with the fresh blueberries was spot on with both cow and goat cheeses. Oh I forgot to mention! The servers were extremely professional, attentive and knowledgeable about the meal. Jules you were awesome! The breathtaking view from the restaurant of the pristine Lake Kootenay and the tree filled mountains. This is a five star restaurant in my opinion and I eat out often. The chef should be submitted and awarded the Michelin award It was a wonderful experience which I will never forget. I hope to come back again! Thanks again!