Ch'ti Charivari - Arras

Very pleasant and beautiful experience for a group of friends and family .. delicious meals in all sorts

We have already eaten here at previous visits in arras. we arrived this afternoon in arras and entered the almost empty restaurant on a Thursday evening at 19:30 a.m., imagine our surprise when they said they were fully booked in the night, the front of the house. was very helpful and managed to find us a table for two I guess they thought they were desperate. the coworkers were all great, the place was full and blossomed at 20:00. good beer a simple dish of tartiflette, cold meat and a few cold German beer did the work. Easy eating well made at a good price, dizzying atmosphere and friendly service

Booking was very easy, service was perfect and eating was fantastic. such a beautiful atmosphere and the menu was also from the usual. 100% worth a visit!

We did not have a reservation but we were accommodated within 5 minutes. Unfortunately the waiter had a poor attitude from the beginning. He had a problem understanding what we wanted to drink despite us pointing our order on the drinks menu. When he returned...with the drinks he slammed them down on the table. Our food order was taken; one of the party wanted potatoes but she was told that she could only have fries. We then noticed boiled potatoes on another table so it was clear that this was incorrect. The starter arrived; it looked lovely and was very tasty however we were not brought side plates nor bread for the Camembert. The waiters attitude was so poor I approached him and asked him if he had a problem with us; he didn’t seem to understand us. I then went directly to the guy on the till to express my frustration as he had managed to get a further drinks order incorrect. Another waiter came over and we explained what we needed but by this time we had already started eating the starter. During the starter a serving of potatoes arrived which we had asked for with the main course. The main course arrived; mine a steak was inedible (picture below) my husbands was no better the chicken burger was black. Our friend who had asked for potatoes received fries instead so we had to ask again for boiled potatoes. Bread arrived at this point which we had requested with the starter! The waiter who replaced our original waiter was very pleasant and tried to make amends. We agreed we would pay for the starters and drinks for our meal; our companions paid in full. Sadly by this stage our meal had been spoilt by an arrogant rude waiter but we are grateful for the attention of the waiter who replaced him. Looking round the restaurant the food did look good in general it was just our two meals which were inedible.

I cannot fault this restaurant in any way. After dreadful experiences at two other places, we were not expecting to be able to get a meal, how wrong I was. The place was packed but the owner asked us to wait while he got his...son, who spoke fluent English, to talk to us. He explained that the restaurant was fully booked but a table for two was just clearing, however it was reserved for 9:30pm and they would happily serve us if we could vacate the table by that time. This actually gave us over an hour to eat, so we gladly accepted the gracious offer. To keep to our side of the bargain, we only ordered main courses which turned out to be the right decision, the portions are very generous !! The service, food and atmosphere are all first class, I would recommend anyone to eat here, thank you so much for your hospitality and restoring our faith in Arras restaurants.