Domino's Pizza - Ballymena

Food was ice cold, order was completely wrong, they didn't send our drink or desserts. When you spend £60 on food you expect it to be edible at the least! Rang them up only to receive grief down the phone. Imaging having the cheek to ask what I paid for, this store commits daylight robbery and gets away with it then will act smug down the phone. Avoid at all costs

You can go anywhere in ballymena and get a bigger better pizza for half the price!! Not to mention how ill everyone felt for days after eating here, rancid wings and soggy potatoes . . . no thanks

Big DISAPPOINTMENT!!! NEVER AGAIN DOMINOS IN OUR HOME!!! We was waiting 2 HOURS for delivery when we have 5 min by car to restaurant . We tried contact with Dominoes 5 times or more. When we at last talked to anybody 2min after we got our order: of course COLD and disgusting 1 pizza and 2 sides. It wasn 't big order!! Shame on you Domino 's Ballymena!!!!

This evening I ordered gluten free pizzas for delivery. We have used this food establishment before and have had trouble with the gluten free in the past so I am always cautious. The pizzas received were in normal boxes and not labelled gluten free. I called to query and someone called a Harry answered the phone and said that they would send replacement pizzas but only if we returned the pizzas which I agreed to when I went to ask how long the delivery would take he hung up the phone I assumed that the pizzas would be delivered and perhaps he had been busy to cut the line in me. Almost an hour passed and my husband rang back only to be told that the manager had decided the pizzas we received were gluten free and that they weren’t receiving replacements. We no one had the courtesy to let us know this decision the pizzas were by now cold and as they were for a coeliac we would highly question if they would have been suitable to eat Customer service was awful and we will never use this branch again

Where do I start.... this place is so unhelpful and have very little to no customer service, we received gluten free food along side normal pizzas the GF was unmarked so we found it hard to tell the difference, we asked for identification and was given a mouth full by an angry staff member.....this was a telephone order that took ages to receive the proper food, it was tasteless, I had asked for extra topping but it did not look if any extra was put on the pizzas, it was burnt expensive and not worth the money......I have given this place the benefit of the doubt in the past but this is the last straw........I am also unsure that the food is GF as I have had severe pain both times I ate from this place .