Dunkin' - BRONX

Is this DD legit? When I tried to share my experience on the website, it says the store survey code on my receipt is not valid. I resorted to place my experience in this manner. I asked for a particular coffee but was instead serviced with anincorrect order. The server insisted he gave me the correct coffee, but on the contrary, I know the distinctive taste of thecoffee. I have ordered the same type of coffee for years . I felt the gentleman thought I wouldn't notice upon receiving it. Ihad a feeling the male server was trying to deceive me. After I spoke to him about the issue he stated ok ok I will make you acup of the coffee, I originally ordered. I saw it as a admittance of guilt. : when i first oredered it. He already opened asilver pkg and brewed something, and gave me the cup. What the heck was going on?! he thought I wouldn't know?!!! I asked formy money back, he returned it straight from the register. No hesitation, he knew, I knew. I will no longer visit thisparticular DD ever again.

I went to order a Sausage, egg, and cheese croissant and asked for the bread not to be toasted and the employees could not comprehend basic English and seriously asked me if I didn?t want the sausage and eggs cooked when all I said was for the breadnot to be toasted, it?s a simple request but apparently it was made difficult. This happens on multiple occasions with thislocation and it makes it somewhat of a challenge to order food face to face unless your food is ordered on the Dunkin? app.

The woman in dunkin Donuts was VERY rude and Disrespectful! She was dissmisive with a BIG Atitude! The 2 co-workers laughed and made fun of me and my order while I spent a good amount of money that morning. I WILL be contacting the Corporate office andemailing everyone for her misconduct... She was cocky and Condescending the whole time. I want this behavior and situation to beRECTIFIED ASAP!

The male staff told me to go check another Dunkin as if my kind is not welcome and I was not disrespectful or rude he just seemed like he don?t like Spanish ppl that?s sad ???? all I wanted was coffee not coffee with disrespectful service and talkingabout me as I wake away please take action Dunkin I been coming to this place for years

I ordered a Carmel ice latte a French vanilla coffee ???? and they gave you a shot of coffee and fill the rest up with milk on top of the full cup of ice. I told her that am paying for coffee not milk, so she said that's the way we make it so I said ok sogive me my money back cause I didn't order ice milk..