Mission Bbq - Charlottesville

Why is everything always burnt or overcooked? I’ve been to this location twice, and both times, the food was either overcooked or burnt. I always order moist brisket, but I’ve never needed a knife to cut it until I came here; I had to struggle just to get through the meat. The cornbread was burnt and extremely dry on both visits. My husband ordered baby back and spare ribs. The spare ribs had a burnt, crispy layer on top, and the meat was dried out. However, the baby back ribs were good, and he’s decided to stick with that order from now on. We regularly eat at Mission BBQ in Chesapeake, VA, and we’ve never encountered these issues before. On a positive note, the cheesy potatoes were tasty!

Every time we visit this restaurant, the service is outstanding. Today, we were served by Sherraida, who truly was a gem. Her warm smile and sense of humor made our evening. Her attentive approach to guests is one of the main reasons we keep returning! Food: 5 Service: 5 Atmosphere: 5

**Parking:** There's a standard mall-style parking lot available in front. **Kid-friendliness:** It's suitable for kids. We noticed some children dining there, and they enjoyed the tasty fries. **Wheelchair accessibility:** There's a ramp leading up to the restaurant, and there are no stairs inside. **Service:** We dined in for dinner.

My mom and I stopped in for lunch and were so well taken care of by Brian. He was very attentive, helpful, and friendly, and brought samples by our table. He was also knowledgeable about all the various sauces, which my mom had some questions about. “Above and beyond” customer service. In terms of the delicious food, putting a little spinach or mixed greens in the iceberg lettuce salad would be my only suggestion. Thanks! Service: Dine in

5 stars plus a few more for the hospitality! Very good food and service as always. No complaints. Staff is friendly. Food is on par. No complaints from the 10 plus times we've been there. Best BBQ food chain restaurant Food: 5 Service: 5 Atmosphere: 5