Starbucks - Crossville

Baristas act like they hate their job... probably should hire someone who acts like they enjoy it. I'm sure there's someone out there that WOULD!! Monotoned hateful got the order wrong. Each time we visit.20 bucks down the drain each time.

I don’t usually leave reviews if I can’t say anything nice but I thoroughly did not enjoy my experience here. Don’t waste your time. Staff looks like they are miserable and do not interact with customers, EXCEPT for one sweet woman who happened to be sweeping the floor who was interactive and kind at the end of my visit. The two girls making drinks had terrible customer service. They also made someone’s mobile order iced when it should have been hot while I was there (and it wasn’t busy). They did not offer to fix it and walked away snickering at her to stand in the corner. Customer was very gracious about it anyway. Definitely recommend Bloom Coffee in town over Kroger Starbucks if you want to benefit local families/economy and have a pleasant experience to start your morning.

This has been my go-to breakfast spot for several years while living in Crossville (just moved away), and I’ve always had great experiences! Shannon has always gone out of her way to be kind to me, to make sure my drinks are decaf—doctor’s orders—and to spend time chatting when there isn’t a wait. Truly going to miss this morning tradition!

Stopped in with my husband the other day, didn't know what I wanted but the beautiful girl with pink hair helped us out so much. Made my coffee with perfection! I can't wait to come back again soon just to see them! Class act!

I’m starting to think it must be me. Ordered twice this week. Twice wrong. Grande sugar free vanilla latte with almond milk…. Not too complicated… first time I received a mocha… tag had my name on the cup and correct description. Yesterday I ended up with a vanilla chai tea latte. Same thing…. Tag on the cup had everything correct. also when I opened the container I found two Kroger tea bags? Over six dollars for a coffee and then the orders are wrong. Come on now.