Reel - East Rockaway

We ordered lobster bisque. Not sure what they served us but it was unlike any other lobster bisque we had before. It was terrible! We waited 30 minutes to be seated and another 30 minutes to be served. Food was ok but not great. The waiter tried to make things right but he was not the chef. We were guessing the chef had the night off.

We went there for Mother's Day brunch. They gave me the wrong food at first. They let me keep it anyway since they were going to throw it out. Then my actual food didn't taste good and I didn't finish it. I preferred the wrong food. It also took almost 40 minutes for my son's hamburger to should up. Poor thing was starving. Also, when the check came we realized they put 4 items that we didn't order on it. They were for the table next to us and they took it off of oue bill. Then they didn't give me the food I asked to have wrapped up when we left.

The service was good, nothing to rave about, I found the runners who brought the food friendlier and nicer than our waitress, who basically gave yes or no answers instead of suggestions, brought the check when we were done and thank-you. The food was pretty bland and lacked flavor and perhaps seasoning. The location is great and has a fantastic view of the city, other than that the price was not worth it.

I was very excited to try this restaurant but so disappointed after eating there. I love fried oysters and was so happy to see that they had these on the menu. Well, if you like fried breadcrumbs, then you would like these. I did not taste even one whole oyster in the entire platter. I ordered Cole Slaw in place of fries but got fries instead. Viola ordered Shrimp Scampi. It was the most tasteless Shrimp Scampi that I have even had. The service was SLOW. When I expressed my opinion to the waiter, he was very apologetic, but he did not cook the food. He sent the manager over and when I repeated my opinion, she did not do anything to make it right. She only stated that they only use whole oysters, when I showed her the crumbs on my plate and said yeah... where ? she had no response. All in all, I would not recommend this place at all. A total disappointment.

The shrimp scampi had no eye appeal. Too much pasta and the blandest shrimp. The dish was just shrimp with butter and pasta.