Pizza Hut - Eugene

Pizza was great. Love the product. The large seemed like a medium though. My issue is, upon ordering over the phone, I was told that cash was ok at delivery and drivers carried $20 to make change. The Uber driver explained he had no change and could only be paid Apple Pay or Cash App. I had neither set up and when I tried it would not verify my card so I could pay. It made the driver very unhappy understandably as he had another order on board. He blamed us for the delay but having never used Uber Eats we were having a great deal of problems. We are an elderly couple who do not navigate the internet well, especially with money apps.

Second try with this location, the pizza were ok, the biggest reason for 2 stars is that it wasn’t baked long enough. Both pizzas ordered on two different occasions were doughy. The bottom the pizza and crust is pale and not done. Great customer service, but please turn up the heat and bake them longer. Will look to order from other locations. Check your reviews and quality control you’ll have better busine .

Absolutely the Worst !!!! Never again from this location

Nice and fast for dinner tonight. Guy at the counter was very pleasant.January 25

Food quality has deteriorated significantly over the years. I started eating your Supreme Pizza back in the 70 's/80 's. It was your flagship product and we used to fight over the last piece because it was so good. Now, it is barely edible. The toppings are tough (and soggy , particularly the onion and green peppers, and they 're flavorless. There is no detectable sauce and barely any cheese. Even the pepperoni is lousy. I do not blame this on this restaurant; I 've notice the degradation over time at various sites. The pan crust isn 't as good either (and why is that an extra $1?; it 's nothing special . Even just 3-4 years ago, the crust was still like originally. I bought 2 supremes yesterday and after a couple of pieces, I started picking off the peppers and onions, sauteed some of my own, added, and rebaked the pizza. Good pizza requires good quality ingredients, like I find at Papa Johns and Papa Murphy 's. Like Burger King, the quality of your products has diminished so much that I probably will never return. Sorry. I 'll be interested to know if you ever decide to bring back good taste.