Green Tea Garden - Franklin

We really enjoyed the food. We had the sweet and sour chicken, Mongolian beef, and pork fried rice. The dining room is not open at this time due to staffing shortage.

I needed dinner somewhere near Franklin Field before a Milwaukee Milkmen game (if you haven 't been to one yet, what are you waiting for? and Green Tea Garden Chinese fit the bill. My order consisted of chicken wor mein and two meat egg rolls. The egg rolls were very good. Clearly homemade and with large chunks of pork and chicken. I 'd definitely get these again. The menu said the wor mein was like lo mein but in a light sauce . Since they compared it to lo mein, I assumed that meant something similar to your typical, run of the mill lo mein that the vast majority of Chinese restaurants serve. Instead, it had a gravy like sauce rather than one soy based. The pieces of chicken and veggies were huge, but the chicken was unseasoned and not marinated, so just plain chicken. I don 't like water chestnuts or mushrooms either, let alone in my lo mein. I could see the wor mein appealing to some, but I wasn 't a fan and ended up not eating most of the large container. I tried to go inside to order, but I was met with a locked door. Apparently, due to staffing issues , they only accept call in or online orders and do curbside pickup. One of the employees was nice enough to come out and take my order, but I had to wait in my car and drive up for it when it was ready. Certainly not the most convenient process and I don 't understand how standing around in a lobby is so hard with staffing issues if they don 't need to wait on you at a table. You 'd think it would be more helpful if they don 't have to constantly run food outside. Whatever.

Wonderful restaurant with kind owners fabulous food! Fresh, hot food with substantial portions. I'll be sure to take pics of my next order!

I have been wanting some Chinese food for weeks now but I just ended up doing other places so today my lunch was going to be Chinese food. As in a lot of my reviews I comment on empty Asian places and this was one of them again where I'm the only one in the place so it's take out because I just don't like eating in an empty restaurant. The restaurant has the Asian red theme going and a nice little bar to sit at while you wait for take out. The menu has no combination plates except the lunch specials and I was too late for that. As I looked over the menu with nothing in mind I thought the pork egg fu young really sounds good so that's what I got. The pork egg fu Young was three patties in a thick brown gravy with white rice. The pork egg fu young had plenty of pork, pork in every bite which I liked and nice size patties. The thick brown gravy was ok and worked well on the pork egg fu young which hit the spot. I thought the pork egg fu Young was better than average and generous in size and the amount of pork so I would definitely stop back and try more of the menu.

Negative stars would be the best option for this business . We brought our takeout meal home, and one of our main dishes was the General Tso chicken. Asked for the the spice to be medium (mild is low heat hot is the spiciest . Our family literally got instantly nauseous and suffered from burns in their mouths and throats. After we got our physical barings, (over chicken hotness! , we called the restaurant and explained what we experienced. The female manager was defensive, invalidating and Sid she didn 't care if we don 't come back. Asked for even just a refund for the one entree (not the whole order and she was adamant that she wouldn 't ever return payment for any reason. We are loyal and conscious consumers who love to support small local businesses but we do plan on continuing this concern and complaint to ensure other families are not harmed or disrespected. Spread the word!!!