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Contribuir a la retroalimentaciónBook this place through 5pm.com for a bite before the theater. we were shown on our table, which was in a narrow corner against another with other diners. server produced the menu and despite the 5pm offer of 2 curses with a glass...prosecco for £16.99, it showed that almost every option a addition fee was created. we were appalled to find that our glass of prosecco was a dimble-full (not sure where they found such small glasses). we stared with the minenstrone, which was added more like a dose tomatensuppe with a little veg. we paid extra for the branzino and more for a few riders to accompany this. when the food arrived, the fish was tiny, overcooked and cold and the bed of the Mediterranean veg, on which it was sitting, was mainly red. my daughter ordered a cocktail that never appeared. we asked for the bill, at the time when one of the diners from the neighboring table turned their head to me and said we should disappear here before they bump more into this corner. when the bill arrived, we were appalled to find that our 5pm 2 cursor offer at £16.99 per result was a bill for over £46. warned, people.
This restaurant is conveniently located near the King's Theatre, but unfortunately, that is one of its only positives. The atmosphere is lacking, partly due to the overly bright lighting and nervous service. The menu is unimaginative and the food lacks flavor and authenticity, with small portions that leave much to be desired. The spacious dining room is poorly laid out, with servers awkwardly maneuvering between tables. The waitstaff seemed inexperienced and confused, with service that was less than professional. The desserts were disappointing and the coffee was average. Overall, this restaurant is in desperate need of new management and a focus on improving the quality of the food and service. Without its prime location, this place would struggle to stay afloat.
Avoid this restaurant at all costs. The food was terrible and served cold. The service was atrocious, making it the worst meal I've ever experienced.
I am trying to find positive things to say in my reviews, but in all honesty, the only positive aspect of our visit was when we left. We struggled to locate the restaurant, as it is actually called Sannino and appears to be connected to a pizzeria. We had chosen the "pre-show" menu before going to the theater, and we should have been concerned when there were so many empty tables while other nearby restaurants were full. When our food finally arrived, we discovered a foil lid in one of the dishes (resembling one from a milk container). The dish was replaced, but there was no apology and certainly no discount on the bill. The chicken in another dish was completely overcooked, and the waitress was completely inattentive throughout the entire experience. I would recommend avoiding this restaurant at all costs.
Food no better than ok. Nothing seemed freshly made Staff were rude and incompetent. Brought the bill before we had even finished coffee, then stood over us waiting for payment I had to tell her to come back. Another waiter came 5 mins later again...had to tell him to come back. There's a queue say's the bold boy! Tell you what buddy.....We won't be in any queue to come back here