Chosen Bun - Hammersmith and Fulham

Do not order from this restaurant as they will not refund you! If you really want their selected burgers, use Deliveroo to protect your money. We ordered several burgers from their website and called half an hour after the last delivery. We were told the burgers were on their way. After another half hour, we called again and were informed they would be delivered soon. We requested a refund, but they were hesitant. Eventually, a woman said she would process the refund on Monday and we would receive it within 5 working days. 12 days later, we called again and still did not see the money in our bank account. They told us to call back on Monday.

I had high hopes for this burger, but unfortunately it did not meet my expectations. The taste was decent, but the size was disappointingly small. The milkshake was tasty, but it could have been thicker.

I have ordered from them three times, and not even has it actually arrived on time. they lie about delivery times. the third and definitiw the last time that I ordered from them, was told to me that the shipper was on the way (we...live 5 minutes away) he never arrived after 1 hour 15 minutes. we demanded a refund that was repeatedly rejected. absolute was artist!

Very pricy for what I have. it could have been better. commands were ignored. the job was quite messed up and follow them direct contact with restaurant was ignored and I felt a little torn off. it was nice, but I wouldn't buy it again. after they have given the half of the customer service they should have given

We had 3 of the ultimate deals ordered online for pick up. The staff were lovely, the burgers and chips were absolutely delicious and we loved the moonshakes so cool in the glass jars! Would definitely recommend.