Nando's - Kensington and Chelsea

The wait staff who were all ladies were super Sweet and very caring. The food was great and the service made it even more memorable!!

Our first time at abandons…. Sad to say the time it took to get seated 45 minutes. Not worth it. Hostess was friendly, but the restaurant was understaffed. Food was ok but not worth the wait.

There was a long, slow queue to order food, but to be fair the staff were efficient. The food then arrived fast, which was surprising considering the place was absolutely packed. I am vegetarian but there were 3 hot choices for me (including 2 burgers) and also salads obviously. I had called to try and book but was told this wasn't possible which is a shame, we nearly missed the event we were going to afterwards because of the time it took to order. Overall tasty meal though and nice, friendly staff, I wouldn't go on a Saturday evening though unless I had to (also very noisy due to young children in groups)..

Amazing food and only minute away from the hotel we stayed in. Great staff and were welcomed with a smile. Huge area downstairs but we preferred to stay upstairs, quite live and was busy. Had the Vegan option and was amazing. really loved the food

Came to this nandos after visiting the natural history museum, walked in and was standing around looking for someone to tell me where to sit. Told we would have to wait 10 minutes for a table which was fine, waited less than 5 minutes to be told a table was ready upstairs. When we went upstairs there was loads of empty tables available, so couldn't understand why we had to wait 10 minutes. We sat down and ordered through the app at 14.45, 15:00 other people arrived and were seated and got there food before us. (They actually thought we had already eaten) 15:20 was when we finally got our food after I had to ask what was happening with the order. When the food came the chips were burnt, garlic bread was cold it just wasn't worth eating. My poor 7 year old son was hungry so had no choice but to eat it. Given the area you would have thought this would have been excellent however turns out to be very poor, if I had know KFC, Burger King, Gail's etc... were around the corner I wouldn't have spent my money there.